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Date/Time: Thu, 08 May 2025 15:59:02 +0000



payments

View Count: 172

[2024-11-06 15:33:01]
User932342 - Posts: 1
My payment for monthly service was made on 10/28/2024 well before renew time but I'm still getting emails that my account is to low and they took payment
[2024-11-06 15:52:20]
Dennis B. - Posts: 286
17 emails now and counting.
[2024-11-06 15:52:21]
cesium - Posts: 138
its resolved

Constant e-mails about a low service balance | Post: 399208
[2024-11-06 17:06:10]
John - SC Support - Posts: 39675
Yes, this was due to a change on our end that created these emails. We have fixed this. Sorry for the inconvenience.
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