Support Board
Date/Time: Sun, 28 Jun 2026 08:00:50 +0000
payments
View Count: 414
| [2024-11-06 15:33:01] |
| User932342 - Posts: 1 |
|
My payment for monthly service was made on 10/28/2024 well before renew time but I'm still getting emails that my account is to low and they took payment
|
| [2024-11-06 15:52:20] |
| Dennis B. - Posts: 303 |
|
17 emails now and counting.
|
| [2024-11-06 15:52:21] |
| cesium932841 - Posts: 179 |
|
its resolved Constant e-mails about a low service balance | Post: 399208 |
| [2024-11-06 17:06:10] |
| John - SC Support - Posts: 46920 |
|
Yes, this was due to a change on our end that created these emails. We have fixed this. Sorry for the inconvenience.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: