Support Board
Date/Time: Tue, 13 May 2025 15:38:20 +0000
If a question goes unanswered
View Count: 938
| [2014-09-05 19:27:05] |
| ripsdips - Posts: 143 |
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If a question goes unanswered, should I go with the assumption that the subject topic has no answer or can not be supported?. I asked a question 48 or 72 hours ago and I have not received a response, that's the reason for this post. Thanks.
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| [2014-09-05 19:43:59] |
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There are several general possibilities. We are getting too many questions from an account and we do not deem them as critical to be answered, or the answer is difficult, or we consider it outside the scope of our support.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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