Support Board
Date/Time: Tue, 06 May 2025 20:48:41 +0000
Rithimic Apex connection
View Count: 251
| [2024-10-04 02:07:18] |
| User495734 - Posts: 43 |
|
Hi Sierra, I am able to connect to my rithmic/apex data feed and connection on my home PC. However on my other computer in another different location, I am unable to connect with the same login and password (I double and triple checked both) to Rithimic. It is not a firewall issue as I can connect my regular CQG account, only the Rithmic one doesnt seem to work. Any suggestions? |
 Rithmic Message .png / V - Attached On 2024-10-04 02:04:11 UTC - Size: 70.26 KB - 69 views Attachment Deleted. |
| [2024-10-04 14:32:32] |
| Sierra_Chart Engineering - Posts: 19461 |
|
Refer to this help topic: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-05 08:14:03] |
| User495734 - Posts: 43 |
|
(Log removed) 2024-12-05 08:07:20.285 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:07:20.286 | DTC Client socket (2) | Creating socket. 2024-12-05 08:07:20.286 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:07:20.286 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2024-12-05 08:07:21.058 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:07:21.058 | DTC Client socket (3) | Creating socket. 2024-12-05 08:07:21.058 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:07:21.058 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-12-05 08:07:41.327 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:07:41.327 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:07:41.327 | Delayed Data Feed | Failed connections: 64 2024-12-05 08:07:41.327 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:07:41.327 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:07:41.327 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:07:41.327 | DTC Client socket (2) | Closed. 2024-12-05 08:07:42.111 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:07:42.111 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:07:42.111 | Delayed Data Feed | Failed connections: 64 2024-12-05 08:07:42.111 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:07:42.111 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:07:42.111 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:07:42.111 | DTC Client socket (3) | Closed. 2024-12-05 08:07:46.340 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:07:46.343 | DTC Client socket (2) | Creating socket. 2024-12-05 08:07:46.343 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:07:46.343 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-12-05 08:07:47.122 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:07:47.123 | DTC Client socket (3) | Creating socket. 2024-12-05 08:07:47.123 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:07:47.123 | DTC Client socket (3) | Connecting to IP: 69.39.70.247. 2024-12-05 08:08:07.382 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:08:07.382 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:08:07.382 | DTC Client socket (2) | Closed. 2024-12-05 08:08:07.382 | Delayed Data Feed | Failed connections: 65 2024-12-05 08:08:07.382 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:08:07.382 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:08:07.382 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:08:08.174 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:08:08.174 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:08:08.174 | Delayed Data Feed | Failed connections: 65 2024-12-05 08:08:08.174 | DTC Client socket (3) | Closed. 2024-12-05 08:08:08.174 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:08:08.174 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:08:08.174 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:08:12.395 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:08:12.395 | DTC Client socket (2) | Creating socket. 2024-12-05 08:08:12.395 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:08:12.395 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2024-12-05 08:08:13.179 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:08:13.179 | DTC Client socket (3) | Creating socket. 2024-12-05 08:08:13.179 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:08:13.179 | DTC Client socket (3) | Connecting to IP: 69.39.70.245. 2024-12-05 08:08:33.434 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:08:33.434 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:08:33.434 | Delayed Data Feed | Failed connections: 66 2024-12-05 08:08:33.434 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:08:33.434 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:08:33.434 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:08:33.434 | DTC Client socket (2) | Closed. 2024-12-05 08:08:34.204 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:08:34.204 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:08:34.204 | Delayed Data Feed | Failed connections: 66 2024-12-05 08:08:34.204 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:08:34.204 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:08:34.204 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:08:34.205 | DTC Client socket (3) | Closed. 2024-12-05 08:08:38.438 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:08:38.444 | DTC Client socket (2) | Creating socket. 2024-12-05 08:08:38.444 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:08:38.444 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2024-12-05 08:08:39.212 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:08:39.213 | DTC Client socket (3) | Creating socket. 2024-12-05 08:08:39.213 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:08:39.213 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-12-05 08:08:59.463 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:08:59.463 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:08:59.463 | Delayed Data Feed | Failed connections: 67 2024-12-05 08:08:59.463 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:08:59.463 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:08:59.463 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:08:59.463 | DTC Client socket (2) | Closed. 2024-12-05 08:09:00.240 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:09:00.240 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:09:00.240 | Delayed Data Feed | Failed connections: 67 2024-12-05 08:09:00.240 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:09:00.240 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:09:00.240 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:09:00.240 | DTC Client socket (3) | Closed. 2024-12-05 08:09:04.464 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:09:04.465 | DTC Client socket (2) | Creating socket. 2024-12-05 08:09:04.465 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:09:04.465 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-12-05 08:09:05.248 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:09:05.248 | DTC Client socket (3) | Creating socket. 2024-12-05 08:09:05.248 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:09:05.248 | DTC Client socket (3) | Connecting to IP: 69.39.70.247. 2024-12-05 08:09:25.499 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:09:25.499 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:09:25.499 | Delayed Data Feed | Failed connections: 68 2024-12-05 08:09:25.499 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:09:25.499 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:09:25.499 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:09:25.499 | DTC Client socket (2) | Closed. 2024-12-05 08:09:26.291 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:09:26.291 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:09:26.291 | Delayed Data Feed | Failed connections: 68 2024-12-05 08:09:26.291 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:09:26.291 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:09:26.291 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:09:26.291 | DTC Client socket (3) | Closed. 2024-12-05 08:09:30.519 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:09:30.525 | DTC Client socket (2) | Creating socket. 2024-12-05 08:09:30.525 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:09:30.525 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2024-12-05 08:09:31.284 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:09:31.285 | DTC Client socket (3) | Creating socket. 2024-12-05 08:09:31.285 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:09:31.285 | DTC Client socket (3) | Connecting to IP: 69.39.70.245. 2024-12-05 08:09:51.576 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:09:51.576 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:09:51.576 | Delayed Data Feed | Failed connections: 69 2024-12-05 08:09:51.576 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:09:51.576 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:09:51.576 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:09:51.576 | DTC Client socket (2) | Closed. 2024-12-05 08:09:52.335 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:09:52.336 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:09:52.336 | Delayed Data Feed | Failed connections: 69 2024-12-05 08:09:52.336 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:09:52.336 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:09:52.336 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:09:52.336 | DTC Client socket (3) | Closed. 2024-12-05 08:09:56.564 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:09:56.565 | DTC Client socket (2) | Creating socket. 2024-12-05 08:09:56.565 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:09:56.565 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2024-12-05 08:09:57.340 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:09:57.340 | DTC Client socket (3) | Creating socket. 2024-12-05 08:09:57.340 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:09:57.340 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-12-05 08:10:17.612 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:10:17.612 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:10:17.613 | Delayed Data Feed | Failed connections: 70 2024-12-05 08:10:17.613 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:10:17.613 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:10:17.613 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:10:17.613 | DTC Client socket (2) | Closed. 2024-12-05 08:10:18.395 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:10:18.395 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:10:18.396 | Delayed Data Feed | Failed connections: 70 2024-12-05 08:10:18.396 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:10:18.396 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:10:18.396 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:10:18.396 | DTC Client socket (3) | Closed. 2024-12-05 08:10:22.619 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:10:22.620 | DTC Client socket (2) | Creating socket. 2024-12-05 08:10:22.620 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:10:22.621 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-12-05 08:10:23.419 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:10:23.420 | DTC Client socket (3) | Creating socket. 2024-12-05 08:10:23.420 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:10:23.420 | DTC Client socket (3) | Connecting to IP: 69.39.70.247. 2024-12-05 08:10:43.657 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:10:43.658 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:10:43.658 | Delayed Data Feed | Failed connections: 71 2024-12-05 08:10:43.658 | DTC Client socket (2) | Closed. 2024-12-05 08:10:43.658 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:10:43.658 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:10:43.658 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:10:44.459 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:10:44.459 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:10:44.459 | Delayed Data Feed | Failed connections: 71 2024-12-05 08:10:44.459 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:10:44.459 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:10:44.459 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:10:44.459 | DTC Client socket (3) | Closed. 2024-12-05 08:10:48.659 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:10:48.659 | DTC Client socket (2) | Creating socket. 2024-12-05 08:10:48.659 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:10:48.659 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2024-12-05 08:10:49.460 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:10:49.461 | DTC Client socket (3) | Creating socket. 2024-12-05 08:10:49.461 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:10:49.461 | DTC Client socket (3) | Connecting to IP: 69.39.70.245. 2024-12-05 08:11:09.704 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:11:09.704 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:11:09.704 | DTC Client socket (2) | Closed. 2024-12-05 08:11:09.704 | Delayed Data Feed | Failed connections: 72 2024-12-05 08:11:09.704 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:11:09.704 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:11:09.704 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:11:10.499 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:11:10.500 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:11:10.500 | Delayed Data Feed | Failed connections: 72 2024-12-05 08:11:10.500 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:11:10.500 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:11:10.500 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:11:10.500 | DTC Client socket (3) | Closed. 2024-12-05 08:11:14.711 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:11:14.712 | DTC Client socket (2) | Creating socket. 2024-12-05 08:11:14.712 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:11:14.712 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2024-12-05 08:11:15.525 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:11:15.525 | DTC Client socket (3) | Creating socket. 2024-12-05 08:11:15.526 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:11:15.526 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-12-05 08:11:35.741 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:11:35.741 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:11:35.741 | Delayed Data Feed | Failed connections: 73 2024-12-05 08:11:35.741 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:11:35.741 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:11:35.741 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:11:35.741 | DTC Client socket (2) | Closed. 2024-12-05 08:11:36.545 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:11:36.546 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:11:36.546 | Delayed Data Feed | Failed connections: 73 2024-12-05 08:11:36.546 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:11:36.546 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:11:36.546 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:11:36.546 | DTC Client socket (3) | Closed. 2024-12-05 08:11:40.753 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:11:40.754 | DTC Client socket (2) | Creating socket. 2024-12-05 08:11:40.754 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:11:40.754 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-12-05 08:11:41.548 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:11:41.549 | DTC Client socket (3) | Creating socket. 2024-12-05 08:11:41.549 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:11:41.549 | DTC Client socket (3) | Connecting to IP: 69.39.70.247. 2024-12-05 08:12:01.781 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:01.782 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:12:01.782 | Delayed Data Feed | Failed connections: 74 2024-12-05 08:12:01.782 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:01.782 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:01.782 | DTC Client socket (2) | Closed. 2024-12-05 08:12:01.782 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:02.589 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:02.589 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:12:02.589 | Delayed Data Feed | Failed connections: 74 2024-12-05 08:12:02.589 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:02.589 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:02.589 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:02.589 | DTC Client socket (3) | Closed. 2024-12-05 08:12:06.800 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:12:06.801 | DTC Client socket (2) | Creating socket. 2024-12-05 08:12:06.801 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:12:06.801 | DTC Client socket (2) | Connecting to IP: 69.39.70.245. 2024-12-05 08:12:07.578 | Delayed Data Feed | Connecting to the server ds33.sierracharts.com. Port 10043 2024-12-05 08:12:07.579 | DTC Client socket (3) | Creating socket. 2024-12-05 08:12:07.579 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:12:07.579 | DTC Client socket (3) | Connecting to IP: 69.39.70.245. 2024-12-05 08:12:27.837 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:27.838 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:12:27.838 | Delayed Data Feed | Failed connections: 75 2024-12-05 08:12:27.838 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:27.838 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:27.838 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:27.838 | DTC Client socket (2) | Closed. 2024-12-05 08:12:28.606 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:28.607 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:12:28.607 | DTC Client socket (3) | Closed. 2024-12-05 08:12:28.607 | Delayed Data Feed | Failed connections: 75 2024-12-05 08:12:28.607 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:28.607 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:28.607 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:32.842 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:12:32.842 | DTC Client socket (2) | Creating socket. 2024-12-05 08:12:32.842 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:12:32.842 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2024-12-05 08:12:33.616 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:12:33.617 | DTC Client socket (3) | Creating socket. 2024-12-05 08:12:33.617 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:12:33.617 | DTC Client socket (3) | Connecting to IP: 67.214.125.11. 2024-12-05 08:12:53.888 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:53.888 | DTC Client socket (2) | CloseSocket call. 2024-12-05 08:12:53.888 | Delayed Data Feed | Failed connections: 76 2024-12-05 08:12:53.889 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:53.889 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:53.889 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:53.889 | DTC Client socket (2) | Closed. 2024-12-05 08:12:54.658 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-12-05 08:12:54.659 | DTC Client socket (3) | CloseSocket call. 2024-12-05 08:12:54.659 | Delayed Data Feed | Failed connections: 76 2024-12-05 08:12:54.659 | DTC Client socket (0) | CloseSocket call. 2024-12-05 08:12:54.659 | Delayed Data Feed | Disconnected from the server. 2024-12-05 08:12:54.659 | Delayed Data Feed | Data feed disconnected. Will reconnect in 5 seconds. 2024-12-05 08:12:54.659 | DTC Client socket (3) | Closed. 2024-12-05 08:12:58.902 | Delayed Data Feed | Connecting to the server ds30.sierracharts.com. Port 10043 2024-12-05 08:12:58.903 | DTC Client socket (2) | Creating socket. 2024-12-05 08:12:58.903 | DTC Client socket (2) | New receive buffer size: 0 2024-12-05 08:12:58.903 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2024-12-05 08:12:59.664 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2024-12-05 08:12:59.665 | DTC Client socket (3) | Creating socket. 2024-12-05 08:12:59.665 | DTC Client socket (3) | New receive buffer size: 0 2024-12-05 08:12:59.665 | DTC Client socket (3) | Connecting to IP: 69.39.70.247. Hi Sierra, Its still showing this, could I please get a fix Date Time Of Last Edit: 2024-12-05 14:23:03
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| [2024-12-05 14:23:40] |
| Sierra_Chart Engineering - Posts: 19461 |
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This looks like it is caused by security software or a firewall on your computer: 2024-12-05 08:12:01.781 | DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * Try disabling those. Or the connection is getting blocked somewhere else. But clearly the connection is getting blocked. Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-05 14:24:27
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