Support Board
Date/Time: Sat, 01 Nov 2025 11:32:11 +0000
How to extend service package 11 use time by 48 hours?
View Count: 347
| [2024-09-18 20:28:47] |
| BtcfuturesToMoon - Posts: 87 |
|
I believe this option was available a while a go...?
|
| [2024-09-18 21:14:35] |
| John - SC Support - Posts: 42699 |
|
When your Usage Time ends, you can go to the Main Control Panel for your account and select the option for "Services and Payments >> Emergency Account Activation" from the pulldown menus near the top. You will be given 5 days of Usage Time, but that time will then be removed when you pay for your next package. To get to your control panel, select "Help >> Account Control Panel" from within your Sierra Chart software. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-18 21:31:40] |
| BtcfuturesToMoon - Posts: 87 |
|
Sweet. Thank you, sir. ❤️
|
| [2024-12-15 13:10:41] |
| User717569 - Posts: 15 |
|
Hi, I’m unable to use the emergency service for package 11. Is there any way to extend it like another 48 hours? I will get paid on Wednesday. Thank you.
|
| [2024-12-15 19:30:04] |
| Sierra_Chart Engineering - Posts: 21272 |
|
This is now done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: