Support Board
Date/Time: Wed, 05 Nov 2025 19:37:29 +0000
Data not updating
View Count: 325
| [2024-09-13 13:40:44] |
| uwtrader91 - Posts: 3 |
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I've been away for a while and just recently restarted my charts. I paid for my service pack and reactivated my data feed but my charts will not update beyond May and in some instance won't update at all. Any suggestions?
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| [2024-09-13 15:41:36] |
| John - SC Support - Posts: 42791 |
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You need to activate (and pay for) the CME Group exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-14 23:07:38] |
| uwtrader91 - Posts: 3 |
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The CME exchanges have been activated and paid. The data just won't update beyond May
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| [2024-09-14 23:19:21] |
| uwtrader91 - Posts: 3 |
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Disregard - I thought I had activated but apparently didn't finish the process. Thank you for the correct solution - I appreciate your assistance.
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