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Date/Time: Mon, 07 Oct 2024 08:34:06 +0000



Connection Limit Exceeded

View Count: 132

[2024-09-10 14:55:28]
User713884 - Posts: 3
Hello. My live data feed is not working. My Message Log (copied below) states "Connection limit exceeded", but I am only connecting on one device and do not know where the second connection could be coming from. Are you able to disconnect all active sessions on your end in order to reset the connection count?

Software version: 2448 64-bit | 2024-09-10 10:34:08.461
Primary Thread ID: 11340 | 2024-09-10 10:34:08.461
Usage end date: 2024-10-11 | 2024-09-10 10:34:08.461
Enabled for: Advanced Features 2. | 2024-09-10 10:34:08.461
Enabled for: Sierra Chart Historical Data Service. | 2024-09-10 10:34:08.461
Enabled for: Denali Real-Time Exchange Data Feed. | 2024-09-10 10:34:08.461
Enabled for: Delayed Denali Exchange Data Feed. | 2024-09-10 10:34:08.461
Enabled for exchange2: CME | 2024-09-10 10:34:08.461
Enabled for exchange2: NYMEX | 2024-09-10 10:34:08.461
Allow Support for Sierra Chart Data Feeds is enabled. | 2024-09-10 10:34:08.461
Current selected Data/Trading service: Teton CME Order Routing | 2024-09-10 10:34:08.461
Custom symbol settings values: disabled | 2024-09-10 10:34:08.461
Chart Update Interval: 6000 | 2024-09-10 10:34:08.461
Intraday Data Storage Time Unit: 0 | 2024-09-10 10:34:08.461
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2024-09-10 10:34:08.461
2024-09-10 14:34:08 Local computer time in UTC | 2024-09-10 10:34:08.461
2024-09-10 10:34:08 Local computer time in SC Time Zone | 2024-09-10 10:34:08.461
2024-09-10 13:15:06 Server time in UTC | 2024-09-10 10:34:08.461
Local computer UTC time and Server UTC time difference: 0 seconds. | 2024-09-10 10:34:08.461
Program path: C:\SierraChart\SierraChartTransActMA\ | 2024-09-10 10:34:08.461
Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ | 2024-09-10 10:34:08.461
OS Version Number: 10.0 | 2024-09-10 10:34:08.461
Locale Setting: C | 2024-09-10 10:34:08.461
DLLs: UserContributedStudies_64.dll | 2024-09-10 10:34:08.461
Allowed protected custom studies: | 2024-09-10 10:34:08.461
Crash reporter started: true | 2024-09-10 10:34:08.461


Teton CME Order Routing | Firm: Dorman | 2024-09-10 10:34:16.357
Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2024-09-10 10:34:16.357
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2024-09-10 10:34:16.358
DTC Client socket (2) | New receive buffer size: 5242880 | 2024-09-10 10:34:16.358
DTC Client socket (2) | Connecting to IP: 208.185.224.130. | 2024-09-10 10:34:16.358
Teton CME Order Routing | Network connection to server complete. | 2024-09-10 10:34:16.462
Teton CME Order Routing | Starting socket receive thread. | 2024-09-10 10:34:16.462
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2024-09-10 10:34:16.462
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:16.637
Teton CME Order Routing | Sending logon request message. | 2024-09-10 10:34:16.637
Teton CME Order Routing | Received logon response. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Server Name: SC DTC Server. Build=51192. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:17.158
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Trading is supported. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Order cancel and replace is supported. | 2024-09-10 10:34:17.158
Teton CME Order Routing | OCO Orders supported. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Bracket Orders supported. | 2024-09-10 10:34:17.158
Teton CME Order Routing | Connected to server complete. | 2024-09-10 10:34:17.158
Triggering next historical data download in queue. | 2024-09-10 10:34:17.158
Triggering next historical data download in queue. | 2024-09-10 10:34:17.158
Triggering next historical data download in queue. | 2024-09-10 10:34:17.158
Triggering next historical data download in queue. | 2024-09-10 10:34:17.158
Updated verified funded futures trading account ending date to: 2024-10-10 14:34:17 | 2024-09-10 10:34:17.158
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2024-09-10 10:34:17.325
No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325
No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325
No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325
No download requests in the queue to start downloads for. | 2024-09-10 10:34:17.325
Mapping CLV24_FUT_CME to CLV24. Service code: nymex | 2024-09-10 10:34:17.326
Using symbol data fast lookup vector | 2024-09-10 10:34:17.326
SC Data - All Services | Starting real-time market data updates for: CLV24_FUT_CME (CLV24). ID: 1 Service code: nymex | 2024-09-10 10:34:17.326
SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 443 | 2024-09-10 10:34:17.326
SC Data - All Services | Requesting security definition data for: CLV24_FUT_CME (CLV24). ID: 1 | 2024-09-10 10:34:17.326
Added historical Intraday data request for CLV24_FUT_CME to the queue. | 2024-09-10 10:34:17.326
Intraday data recording state for symbol CLV24_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.326
Triggering next historical data download in queue. | 2024-09-10 10:34:17.326
DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:17.326
DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:17.326
DTC Client socket (3) | Connecting to IP: 67.214.125.10. | 2024-09-10 10:34:17.326
Delaying start of download for CLV24_FUT_CME. | 2024-09-10 10:34:17.338
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-09 15:07:43.602991 | 2024-09-10 10:34:17.338
SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:17.435
SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:17.435
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:17.435
Updated verified funded futures trading account ending date to: 2024-10-10 14:34:17 | 2024-09-10 10:34:17.435
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLV24_FUT_CME | 2024-09-10 10:34:17.436
Teton CME Order Routing | Received security definition for symbol CLV24_FUT_CME | 2024-09-10 10:34:17.436
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=44603 | 2024-09-10 10:34:17.436
SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:17.500
SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:17.500
SC Data - All Services | Received logon response. | 2024-09-10 10:34:17.594
SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:17.594
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:17.594
SC Data - All Services | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2024-09-10 10:34:17.594
SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:17.594
DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:17.595
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:17.595
SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:17.595
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2024-09-10 10:34:17.595
DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:17.619
DTC Client socket (3) | Closed. | 2024-09-10 10:34:17.619
Mapping YMU23_FUT_CME to YMU23. Service code: cbot | 2024-09-10 10:34:17.684
SC DTC Delayed Exchange Data | Starting real-time market data updates for: YMU23_FUT_CME (YMU23). ID: 2 Service code: cbot | 2024-09-10 10:34:17.684
SC DTC Delayed Exchange Data | Connecting to the server ds25-2.sierracharts.com. Port 10043 | 2024-09-10 10:34:17.684
SC DTC Delayed Exchange Data | Requesting security definition data for: YMU23_FUT_CME (YMU23). ID: 2 | 2024-09-10 10:34:17.685
Added historical Intraday data request for YMU23_FUT_CME to the queue. | 2024-09-10 10:34:17.685
Intraday data recording state for symbol YMU23_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.685
Triggering next historical data download in queue. | 2024-09-10 10:34:17.685
DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:17.685
DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:17.685
DTC Client socket (3) | Connecting to IP: 67.214.125.9. | 2024-09-10 10:34:17.685
SC DTC Delayed Exchange Data | Network connection to server complete. | 2024-09-10 10:34:17.791
SC DTC Delayed Exchange Data | Starting socket receive thread. | 2024-09-10 10:34:17.791
SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:17.791
SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:17.891
SC DTC Delayed Exchange Data | Sending logon request message. | 2024-09-10 10:34:17.891
Mapping CLQ24_FUT_CME to CLQ24. Service code: nymex | 2024-09-10 10:34:17.892
SC Data - All Services | Starting real-time market data updates for: CLQ24_FUT_CME (CLQ24). ID: 3 Service code: nymex | 2024-09-10 10:34:17.892
SC Data - All Services | Requesting security definition data for: CLQ24_FUT_CME (CLQ24). ID: 3 | 2024-09-10 10:34:17.892
Added historical Intraday data request for CLQ24_FUT_CME to the queue. | 2024-09-10 10:34:17.892
Intraday data recording state for symbol CLQ24_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:17.892
Triggering next historical data download in queue. | 2024-09-10 10:34:17.892
SC DTC Delayed Exchange Data | Received logon response. | 2024-09-10 10:34:18.056
SC DTC Delayed Exchange Data | Server Name: RealTimeServer. | 2024-09-10 10:34:18.056
SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:18.057
SC DTC Delayed Exchange Data | Connection error: Invalid login data.. | 2024-09-10 10:34:18.057 *
SC DTC Delayed Exchange Data | Waiting for socket receive thread to end | 2024-09-10 10:34:18.057
DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:18.057
DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:18.057
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2024-09-10 10:34:18.057
DTC Client socket (3) | Closed. | 2024-09-10 10:34:18.057
SC DTC Delayed Exchange Data | Disconnected from the server. | 2024-09-10 10:34:18.057
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLQ24_FUT_CME | 2024-09-10 10:34:18.057
Teton CME Order Routing | Received security definition for symbol CLQ24_FUT_CME | 2024-09-10 10:34:18.057
Mapping ESU23_FUT_CME to ESU23. Service code: cme | 2024-09-10 10:34:18.125
SC Data - All Services | Starting real-time market data updates for: ESU23_FUT_CME (ESU23). ID: 4 Service code: cme | 2024-09-10 10:34:18.125
SC Data - All Services | Requesting security definition data for: ESU23_FUT_CME (ESU23). ID: 4 | 2024-09-10 10:34:18.125
Added historical Intraday data request for ESU23_FUT_CME to the queue. | 2024-09-10 10:34:18.125
Intraday data recording state for symbol ESU23_FUT_CME is set to download 'Pending'. | 2024-09-10 10:34:18.125
Triggering next historical data download in queue. | 2024-09-10 10:34:18.125
Mapping NQU24_FUT_CME to NQU24. Service code: cme | 2024-09-10 10:34:18.142
SC Data - All Services | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 5 Service code: cme | 2024-09-10 10:34:18.142
SC Data - All Services | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 5 | 2024-09-10 10:34:18.142
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESU23_FUT_CME | 2024-09-10 10:34:18.231
Teton CME Order Routing | Received security definition for symbol ESU23_FUT_CME | 2024-09-10 10:34:18.231
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME | 2024-09-10 10:34:18.416
Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME | 2024-09-10 10:34:18.416
SC Data - All Services | Connecting to the server ds28-2.sierracharts.com. Port 443 | 2024-09-10 10:34:19.891
DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:19.891
DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:19.891
DTC Client socket (3) | Connecting to IP: 67.214.125.6. | 2024-09-10 10:34:19.891
SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:19.989
SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:19.989
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:19.989
SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:20.063
SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:20.063
SC Data - All Services | Received logon response. | 2024-09-10 10:34:20.154
SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:20.154
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:20.154
SC Data - All Services | Logon error received from server: Maximum connections reached. | 2024-09-10 10:34:20.154
SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:20.154
DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:20.154
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:20.154
SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:20.154
SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2024-09-10 10:34:20.154
DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:20.173
DTC Client socket (3) | Closed. | 2024-09-10 10:34:20.173
SC Data - All Services | Connecting to the server ds32.sierracharts.com. Port 10048 | 2024-09-10 10:34:22.461
Requesting market depth updates for: CLQ24_FUT_CME if supported. | 2024-09-10 10:34:22.461
Separate subscription for market depth updates not supported. CLQ24_FUT_CME | 2024-09-10 10:34:22.461
Requesting market depth updates for: CLV24_FUT_CME if supported. | 2024-09-10 10:34:22.461
Separate subscription for market depth updates not supported. CLV24_FUT_CME | 2024-09-10 10:34:22.461
DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:22.461
DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:22.461
DTC Client socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:22.461
SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:22.533
SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:22.533
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:22.533
SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:22.720
SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:22.720
DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:23.680
SC Data - All Services | Received logon response. | 2024-09-10 10:34:23.761
SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:23.761
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:23.761
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2024-09-10 10:34:23.761
SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:23.761
DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:23.762
DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2024-09-10 10:34:23.762
DTC Client socket (3) | Closed. | 2024-09-10 10:34:23.762
SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:23.762
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2024-09-10 10:34:23.762
HD Request # 11 | Downloading Intraday chart data for CLV24_FUT_CME to the file CLV24_FUT_CME.scid. Service: nymex | 2024-09-10 10:34:48.553
HD Request # 11 | Download start date-time: 2024-09-10 10:33:25.000000. File last date-time: 2024-09-10 10:33:25.520000 | 2024-09-10 10:34:48.554
HD Request # 11 | Using server: ds32.sierracharts.com port 10150 | 2024-09-10 10:34:48.554
Socket (3) | Creating socket. | 2024-09-10 10:34:48.554
Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:48.554
Socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:48.554
HD Request # 11 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:48.624
HD Request # 11 | Sending historical data logon request message. | 2024-09-10 10:34:48.624
HD Request # 11 | Requesting Intraday data. Start date-time: 2024-09-10 10:33:25. Record interval: 0. Symbol: CLV24 | 2024-09-10 10:34:49.143
HD Request # 11 | Decompressing data. | 2024-09-10 10:34:49.176
HD Request # 11 | Receiving Intraday data for CLV24_FUT_CME starting at 2024-09-10 10:33:25.096000 | 2024-09-10 10:34:49.208
Socket (3) | CloseSocket call. | 2024-09-10 10:34:49.209
Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:49.209
Historical data download thread signaled to stop. | 2024-09-10 10:34:49.214
HD Request # 11 | Timestamp of first Intraday data file record written: 2024-09-10 10:33:26.353000. | 2024-09-10 10:34:49.214
HD Request # 11 | Received 1433 Intraday data records from 2024-09-10 10:33:25.096000 to 2024-09-10 10:34:48.161001 (83.1 seconds) and wrote 1429 records for CLV24_FUT_CME | 2024-09-10 10:34:49.214
HD Request # 11 | Add time&sales data | Remembered last file record date-time: 2024-09-10 14:34:48.161001 | 2024-09-10 10:34:49.220
HD Request # 11 | Completion time: 1s. | 2024-09-10 10:34:49.220
HD Request # 11 | Intraday data download complete for CLV24_FUT_CME. Unique request ID: 11 | 2024-09-10 10:34:49.220
Removing historical data download ID 11. | 2024-09-10 10:34:49.220
Real-time Intraday chart data file updates started for CLV24_FUT_CME | 2024-09-10 10:34:49.220
Intraday chart data file opened for CLV24_FUT_CME | 2024-09-10 10:34:49.220
HD Request # 11 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:49.220

Triggering next historical data download in queue. | 2024-09-10 10:34:49.220
HD Request # 12 | Downloading Intraday chart data for YMU23_FUT_CME to the file YMU23_FUT_CME.scid. Service: cbot | 2024-09-10 10:34:49.220
HD Request # 12 | Download start date-time: 2023-09-15 09:29:59.000000. File last date-time: 2023-09-15 09:29:59.805004 | 2024-09-10 10:34:49.220
HD Request # 12 | Using server: ds26.sierracharts.com port 10149 | 2024-09-10 10:34:49.220
Socket (4) | Creating socket. | 2024-09-10 10:34:49.220
Socket (4) | New receive buffer size: 5242880 | 2024-09-10 10:34:49.220
Socket (4) | Connecting to IP: 69.39.70.243. | 2024-09-10 10:34:49.220
Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:49.235
Socket (3) | Closed. | 2024-09-10 10:34:49.235
HD Request # 12 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:49.291
HD Request # 12 | Sending historical data logon request message. | 2024-09-10 10:34:49.291
Chart #8 has tagged chart #6 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.637
HD Request # 12 | Requesting Intraday data. Start date-time: 2023-09-15 09:29:59. Record interval: 0. Symbol: YMU23 | 2024-09-10 10:34:49.804
Chart #2 has tagged chart #3 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809
Chart #2 has tagged chart #4 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809
Chart #2 has tagged chart #5 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809
Chart #2 has tagged chart #8 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809
Chart #2 has tagged chart #9 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.809
CLV24_FUT_CME[M] 5 Min #5 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.824
Chart #5 has tagged chart #8 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.836
Chart #5 has tagged chart #9 for full recalculation. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.836
HD Request # 12 | Decompressing data. | 2024-09-10 10:34:49.840
HD Request # 12 | Receiving Intraday data for YMU23_FUT_CME starting at 2023-09-15 09:29:59.805000 | 2024-09-10 10:34:49.867
Socket (4) | CloseSocket call. | 2024-09-10 10:34:49.867
Socket (4) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:49.867
Socket (4) | Socket gracefully closed by remote side. | 2024-09-10 10:34:49.896
Socket (4) | Closed. | 2024-09-10 10:34:49.896
Historical data download thread signaled to stop. | 2024-09-10 10:34:49.927
HD Request # 12 | Received 5 Intraday data records from 2023-09-15 09:29:59.805000 to 2023-09-15 09:29:59.805004 (0.0 seconds) and wrote 0 records for YMU23_FUT_CME | 2024-09-10 10:34:49.927
HD Request # 12 | Add time&sales data | Remembered last file record date-time: 2023-09-15 13:29:59.805004 | 2024-09-10 10:34:49.927
HD Request # 12 | Completion time: 0s. | 2024-09-10 10:34:49.927
HD Request # 12 | Intraday data download complete for YMU23_FUT_CME. Unique request ID: 12 | 2024-09-10 10:34:49.927
Removing historical data download ID 12. | 2024-09-10 10:34:49.927
Real-time Intraday chart data file updates started for YMU23_FUT_CME | 2024-09-10 10:34:49.927
Intraday chart data file opened for YMU23_FUT_CME | 2024-09-10 10:34:49.927
HD Request # 12 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:49.927

Triggering next historical data download in queue. | 2024-09-10 10:34:49.928
HD Request # 13 | Downloading Intraday chart data for CLQ24_FUT_CME to the file CLQ24_FUT_CME.scid. Service: nymex | 2024-09-10 10:34:49.928
HD Request # 13 | Download start date-time: 2024-07-22 14:29:38.000000. File last date-time: 2024-07-22 14:29:38.990000 | 2024-09-10 10:34:49.928
HD Request # 13 | Using server: ds28.sierracharts.com port 10150 | 2024-09-10 10:34:49.928
Socket (3) | Creating socket. | 2024-09-10 10:34:49.928
Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:49.928
Socket (3) | Connecting to IP: 67.214.125.5. | 2024-09-10 10:34:49.928
CLV24_FUT_CME[M] 20 Sec #8 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:49.948
HD Request # 13 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:49.987
HD Request # 13 | Sending historical data logon request message. | 2024-09-10 10:34:49.987
CLQ24_FUT_CME[M] 30 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:50.487
HD Request # 13 | Requesting Intraday data. Start date-time: 2024-07-22 14:29:38. Record interval: 0. Symbol: CLQ24 | 2024-09-10 10:34:50.499
HD Request # 13 | Decompressing data. | 2024-09-10 10:34:50.529
HD Request # 13 | Receiving Intraday data for CLQ24_FUT_CME starting at 2024-07-22 14:29:38.990000 | 2024-09-10 10:34:50.558
Socket (3) | CloseSocket call. | 2024-09-10 10:34:50.558
Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:50.558
Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:50.592
Socket (3) | Closed. | 2024-09-10 10:34:50.592
Historical data download thread signaled to stop. | 2024-09-10 10:34:50.764
HD Request # 13 | Received 1 Intraday data record from 2024-07-22 14:29:38.990000 to 2024-07-22 14:29:38.990000 (0.0 seconds) and wrote 0 records for CLQ24_FUT_CME | 2024-09-10 10:34:50.764
HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2024-07-22 18:29:38.990000 | 2024-09-10 10:34:50.764
HD Request # 13 | Completion time: 1s. | 2024-09-10 10:34:50.764
HD Request # 13 | Intraday data download complete for CLQ24_FUT_CME. Unique request ID: 13 | 2024-09-10 10:34:50.764
Removing historical data download ID 13. | 2024-09-10 10:34:50.764
Real-time Intraday chart data file updates started for CLQ24_FUT_CME | 2024-09-10 10:34:50.764
Intraday chart data file opened for CLQ24_FUT_CME | 2024-09-10 10:34:50.764
HD Request # 13 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:50.764

Triggering next historical data download in queue. | 2024-09-10 10:34:50.764
HD Request # 14 | Downloading Intraday chart data for ESU23_FUT_CME to the file ESU23_FUT_CME.scid. Service: cme | 2024-09-10 10:34:50.764
HD Request # 14 | Download start date-time: 2023-09-15 09:29:59.000000. File last date-time: 2023-09-15 09:29:59.452000 | 2024-09-10 10:34:50.765
HD Request # 14 | Using server: ds32.sierracharts.com port 10149 | 2024-09-10 10:34:50.765
Socket (3) | Creating socket. | 2024-09-10 10:34:50.765
Socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:50.765
Socket (3) | Connecting to IP: 67.214.125.3. | 2024-09-10 10:34:50.765
CLV24_FUT_CME[M] 20 Sec #9 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:50.780
HD Request # 14 | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:50.839
HD Request # 14 | Sending historical data logon request message. | 2024-09-10 10:34:50.839
HD Request # 14 | Requesting Intraday data. Start date-time: 2023-09-15 09:29:59. Record interval: 0. Symbol: ESU23 | 2024-09-10 10:34:51.360
HD Request # 14 | Decompressing data. | 2024-09-10 10:34:51.391
HD Request # 14 | Receiving Intraday data for ESU23_FUT_CME starting at 2023-09-15 09:29:59.417000 | 2024-09-10 10:34:51.422
Socket (3) | CloseSocket call. | 2024-09-10 10:34:51.422
Socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:51.422
Socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:51.459
Socket (3) | Closed. | 2024-09-10 10:34:51.459
Historical data download thread signaled to stop. | 2024-09-10 10:34:51.482
HD Request # 14 | Received 6 Intraday data records from 2023-09-15 09:29:59.417000 to 2023-09-15 09:29:59.452000 (0.0 seconds) and wrote 0 records for ESU23_FUT_CME | 2024-09-10 10:34:51.482
HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2023-09-15 13:29:59.452000 | 2024-09-10 10:34:51.483
HD Request # 14 | Completion time: 1s. | 2024-09-10 10:34:51.483
HD Request # 14 | Intraday data download complete for ESU23_FUT_CME. Unique request ID: 14 | 2024-09-10 10:34:51.483
Removing historical data download ID 14. | 2024-09-10 10:34:51.483
Real-time Intraday chart data file updates started for ESU23_FUT_CME | 2024-09-10 10:34:51.483
Intraday chart data file opened for ESU23_FUT_CME | 2024-09-10 10:34:51.483
HD Request # 14 | Enabling Intraday chart updating for symbol. | 2024-09-10 10:34:51.483

Triggering next historical data download in queue. | 2024-09-10 10:34:51.483
No download requests in the queue to start downloads for. | 2024-09-10 10:34:51.483
CLV24_FUT_CME[M] 20 Sec #6 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:53.742
CLV24_FUT_CME[M] 30 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL CL.Cht | 2024-09-10 10:34:53.909
SC Data - All Services | Connecting to the server ds32-2.sierracharts.com. Port 443 | 2024-09-10 10:34:54.197
DTC Client socket (3) | Creating socket. | 2024-09-10 10:34:54.197
DTC Client socket (3) | New receive buffer size: 5242880 | 2024-09-10 10:34:54.197
DTC Client socket (3) | Connecting to IP: 67.214.125.4. | 2024-09-10 10:34:54.197
SC Data - All Services | Network connection to server complete. | 2024-09-10 10:34:54.272
SC Data - All Services | Starting socket receive thread. | 2024-09-10 10:34:54.272
SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2024-09-10 10:34:54.272
SC Data - All Services | Setting DTC encoding to Binary VLS | 2024-09-10 10:34:54.360
SC Data - All Services | Sending logon request message. | 2024-09-10 10:34:54.360
SC Data - All Services | Received logon response. | 2024-09-10 10:34:55.289
SC Data - All Services | Server Name: RealTimeServer. | 2024-09-10 10:34:55.289
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2024-09-10 10:34:55.289
SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2024-09-10 10:34:55.289
SC Data - All Services | Waiting for socket receive thread to end | 2024-09-10 10:34:55.289
DTC Client socket (3) | CloseSocket call. | 2024-09-10 10:34:55.289
DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2024-09-10 10:34:55.289
SC Data - All Services | Disconnected from the server. | 2024-09-10 10:34:55.289
SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2024-09-10 10:34:55.289
DTC Client socket (3) | Socket gracefully closed by remote side. | 2024-09-10 10:34:55.311
DTC Client socket (3) | Closed. | 2024-09-10 10:34:55.311
[2024-09-10 15:13:08]
Sierra_Chart Engineering - Posts: 16576
The problem is you are running an older version of Sierra Chart. You must update. Instructions:
Software Download: Fast Update

This will resolve the problem.

All of your installations of Sierra Chart must be up-to-date.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-09-10 15:13:41
[2024-09-10 15:18:23]
User713884 - Posts: 3
Thanks for your response. I updated the software but am still receiving the same error message. Please find the updated log below.

2024-09-10 11:16:09.196 | Software version: 2674 64-bit
2024-09-10 11:16:09.196 | Primary Thread ID: 6640
2024-09-10 11:16:09.196 | Usage end date: 2024-10-11
2024-09-10 11:16:09.196 | Enabled for: Advanced Features 2.
2024-09-10 11:16:09.196 | Enabled for: Sierra Chart Historical Data Service.
2024-09-10 11:16:09.196 | Enabled for: Denali Real-Time Exchange Data Feed.
2024-09-10 11:16:09.196 | Enabled for: Delayed Denali Exchange Data Feed.
2024-09-10 11:16:09.196 | Enabled for exchange2: CME
2024-09-10 11:16:09.196 | Enabled for exchange2: NYMEX
2024-09-10 11:16:09.196 | Allow Support for Sierra Chart Data Feeds is enabled.
2024-09-10 11:16:09.196 | Current selected Data/Trading service: Teton CME Order Routing
2024-09-10 11:16:09.196 | Custom symbol settings values: disabled
2024-09-10 11:16:09.196 | Chart Update Interval: 6000
2024-09-10 11:16:09.196 | Intraday Data Storage Time Unit: 0
2024-09-10 11:16:09.196 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00)
2024-09-10 11:16:09.196 | 2024-09-10 15:16:09 Local computer time in UTC
2024-09-10 11:16:09.196 | 2024-09-10 11:16:09 Local computer time in SC Time Zone
2024-09-10 11:16:09.196 | 2024-09-10 15:11:15 Server time in UTC
2024-09-10 11:16:09.196 | Local computer UTC time and Server UTC time difference: 1 seconds.
2024-09-10 11:16:09.196 | Program path: C:\SierraChart\SierraChartTransActMA\
2024-09-10 11:16:09.196 | Data Files path: C:\SierraChart\SierraChartTransActMA\Data\
2024-09-10 11:16:09.196 | OS Version Number: 10.0
2024-09-10 11:16:09.196 | Locale Setting: C
2024-09-10 11:16:09.196 | DLLs: UserContributedStudies_64.dll
2024-09-10 11:16:09.196 | Allowed protected custom studies:
2024-09-10 11:16:09.196 | Crash reporter started: true
2024-09-10 11:16:09.196 | | Number times message added: 1
2024-09-10 11:16:17.400 | Teton CME Order Routing | Firm: Dorman
2024-09-10 11:16:17.400 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091
2024-09-10 11:16:17.401 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2024-09-10 11:16:17.401 | DTC Client socket (1) | New receive buffer size: 0
2024-09-10 11:16:17.401 | DTC Client socket (1) | Connecting to IP: 208.185.224.130.
2024-09-10 11:16:17.495 | Teton CME Order Routing | Network connection to server complete.
2024-09-10 11:16:17.495 | Teton CME Order Routing | Starting socket receive thread.
2024-09-10 11:16:17.495 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none
2024-09-10 11:16:17.676 | Teton CME Order Routing | Setting DTC encoding to Binary VLS
2024-09-10 11:16:17.676 | Teton CME Order Routing | Sending logon request message.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Received logon response.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Server Name: SC DTC Server. Build=51192.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8
2024-09-10 11:16:18.215 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Trading is supported.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Order cancel and replace is supported.
2024-09-10 11:16:18.215 | Teton CME Order Routing | OCO Orders supported.
2024-09-10 11:16:18.215 | Teton CME Order Routing | Bracket Orders supported.
2024-09-10 11:16:18.215 | Teton CME Order Routing | MarketDepthIsSupported: 1
2024-09-10 11:16:18.215 | Teton CME Order Routing | Connected to server complete.
2024-09-10 11:16:18.216 | No download requests in the queue to start downloads for. | Number times message added: 3
2024-09-10 11:16:18.216 | Updated verified funded futures trading account ending date to: 2024-10-10 15:16:18
2024-09-10 11:16:18.226 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time.
2024-09-10 11:16:18.226 | Mapping NQU24_FUT_CME to NQU24. Service code: cme
2024-09-10 11:16:18.226 | Using symbol data fast lookup vector
2024-09-10 11:16:18.226 | Denali Data Feed | Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 1 Service code: cme
2024-09-10 11:16:18.226 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048
2024-09-10 11:16:18.226 | Denali Data Feed | Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 1
2024-09-10 11:16:18.226 | Added historical Intraday data request for NQU24_FUT_CME to the queue.
2024-09-10 11:16:18.226 | Intraday data recording state for symbol NQU24_FUT_CME is set to download 'Pending'.
2024-09-10 11:16:18.226 | Triggering next historical data download in queue.
2024-09-10 11:16:18.231 | Delaying start of download for NQU24_FUT_CME.
2024-09-10 11:16:18.241 | DTC Client socket (2) | Creating socket.
2024-09-10 11:16:18.241 | DTC Client socket (2) | New receive buffer size: 0
2024-09-10 11:16:18.241 | DTC Client socket (2) | Connecting to IP: 67.214.125.6.
2024-09-10 11:16:18.314 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-09-09 15:07:43.602991
2024-09-10 11:16:18.314 | Denali Data Feed | Network connection to server complete.
2024-09-10 11:16:18.314 | Denali Data Feed | Starting socket receive thread.
2024-09-10 11:16:18.314 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard
2024-09-10 11:16:18.314 | Updated verified funded futures trading account ending date to: 2024-10-10 15:16:18
2024-09-10 11:16:18.314 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME
2024-09-10 11:16:18.314 | Teton CME Order Routing | Setting external service identifier for symbol NQU24_FUT_CME to 4
2024-09-10 11:16:18.314 | Teton CME Order Routing | Received security definition for symbol NQU24_FUT_CME
2024-09-10 11:16:18.400 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=44603
2024-09-10 11:16:18.400 | Denali Data Feed | Setting DTC encoding to Binary VLS
2024-09-10 11:16:18.400 | Denali Data Feed | Sending logon request message.
2024-09-10 11:16:18.855 | Mapping ESU24_FUT_CME to ESU24. Service code: cme
2024-09-10 11:16:18.855 | Denali Data Feed | Starting real-time market data updates for: ESU24_FUT_CME (ESU24). ID: 2 Service code: cme
2024-09-10 11:16:18.855 | Denali Data Feed | Requesting security definition data for: ESU24_FUT_CME (ESU24). ID: 2
2024-09-10 11:16:18.855 | Mapping CLV24_FUT_CME to CLV24. Service code: nymex
2024-09-10 11:16:18.855 | Denali Data Feed | Starting real-time market data updates for: CLV24_FUT_CME (CLV24). ID: 3 Service code: nymex
2024-09-10 11:16:18.855 | Denali Data Feed | Requesting security definition data for: CLV24_FUT_CME (CLV24). ID: 3
2024-09-10 11:16:18.951 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESU24_FUT_CME
2024-09-10 11:16:18.951 | Teton CME Order Routing | Setting external service identifier for symbol ESU24_FUT_CME to 3
2024-09-10 11:16:18.951 | Teton CME Order Routing | Received security definition for symbol ESU24_FUT_CME
2024-09-10 11:16:18.951 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLV24_FUT_CME
2024-09-10 11:16:18.951 | Teton CME Order Routing | Setting external service identifier for symbol CLV24_FUT_CME to 27
2024-09-10 11:16:18.951 | Teton CME Order Routing | Received security definition for symbol CLV24_FUT_CME
2024-09-10 11:16:19.300 | Denali Data Feed | Received logon response.
2024-09-10 11:16:19.300 | Denali Data Feed | Server Name: RealTimeServer.
2024-09-10 11:16:19.300 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8
2024-09-10 11:16:19.300 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
2024-09-10 11:16:19.300 | Denali Data Feed | Failed connections: 8
2024-09-10 11:16:19.300 | Denali Data Feed | Waiting for socket receive thread to end
2024-09-10 11:16:19.301 | DTC Client socket (2) | CloseSocket call.
2024-09-10 11:16:19.301 | DTC Client socket (2) | Shutdown started. Waiting for graceful close.
2024-09-10 11:16:19.301 | Denali Data Feed | Disconnected from the server.
2024-09-10 11:16:19.301 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds.
2024-09-10 11:16:19.333 | DTC Client socket (2) | Socket gracefully closed by remote side.
2024-09-10 11:16:19.333 | DTC Client socket (2) | Closed.
2024-09-10 11:16:23.317 | Requesting market depth updates for: NQU24_FUT_CME if supported. NumLevels=100
2024-09-10 11:16:30.981 | File >> Disconnect selected.
2024-09-10 11:16:30.991 | Teton CME Order Routing | Waiting for socket receive thread to end
2024-09-10 11:16:30.991 | DTC Client socket (1) | CloseSocket call.
2024-09-10 11:16:30.991 | DTC Client socket (1) | Shutdown started. Waiting for graceful close.
2024-09-10 11:16:30.991 | DTC Client socket (0) | CloseSocket call.
2024-09-10 11:16:30.991 | Denali Data Feed | Disconnected from the server.
2024-09-10 11:16:30.991 | Teton CME Order Routing | Disconnected.
2024-09-10 11:16:31.030 | DTC Client socket (1) | Socket gracefully closed by remote side.
2024-09-10 11:16:31.030 | DTC Client socket (1) | Closed.
2024-09-10 11:16:31.157 | HD Request # 3 | Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme
2024-09-10 11:16:31.157 | HD Request # 3 | Download start date-time: 2024-09-10 11:15:10.000000. File last date-time: 2024-09-10 11:15:10.420000
2024-09-10 11:16:31.157 | HD Request # 3 | Using server: ds26.sierracharts.com port 10150
2024-09-10 11:16:31.158 | Socket (1) | Creating socket.
2024-09-10 11:16:31.158 | Socket (1) | New receive buffer size: 0
2024-09-10 11:16:31.158 | Socket (1) | Connecting to IP: 69.39.70.243.
2024-09-10 11:16:31.236 | HD Request # 3 | Setting DTC encoding to Binary VLS
2024-09-10 11:16:31.236 | HD Request # 3 | Sending historical data logon request message.
2024-09-10 11:16:31.754 | HD Request # 3 | Requesting Intraday data. Start date-time: 2024-09-10 11:15:10. Record interval: 0. Symbol: NQU24
2024-09-10 11:16:31.788 | HD Request # 3 | Decompressing data.
2024-09-10 11:16:31.828 | HD Request # 3 | Receiving Intraday data for NQU24_FUT_CME starting at 2024-09-10 11:15:10.420000
2024-09-10 11:16:31.829 | Socket (1) | CloseSocket call.
2024-09-10 11:16:31.829 | Socket (1) | Shutdown started. Waiting for graceful close.
2024-09-10 11:16:31.868 | Socket (1) | Socket gracefully closed by remote side.
2024-09-10 11:16:31.868 | Socket (1) | Closed.
2024-09-10 11:16:31.884 | Historical data download thread signaled to stop.
2024-09-10 11:16:31.884 | HD Request # 3 | Timestamp of first Intraday data file record written: 2024-09-10 11:15:10.731000.
2024-09-10 11:16:31.884 | HD Request # 3 | Received 1975 Intraday data records from 2024-09-10 11:15:10.420000 to 2024-09-10 11:16:29.713000 (79.3 seconds. Delay: 2.2 seconds) and wrote 1974 records for NQU24_FUT_CME
2024-09-10 11:16:31.884 | HD Request # 3 | Completion time: 0s.
2024-09-10 11:16:31.884 | HD Request # 3 | Intraday data download complete for NQU24_FUT_CME. Unique request ID: 3
2024-09-10 11:16:31.884 | Removing historical data download ID 3.
2024-09-10 11:16:31.884 | Real-time Intraday chart data file updates started for NQU24_FUT_CME
2024-09-10 11:16:31.884 | Intraday chart data file opened for NQU24_FUT_CME
2024-09-10 11:16:31.884 | HD Request # 3 | Enabling Intraday chart updating for symbol.
2024-09-10 11:16:31.884 |
2024-09-10 11:16:31.884 | No download requests in the queue to start downloads for.
2024-09-10 11:16:31.884 | Historical data for NQU24_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection.
2024-09-10 11:16:32.138 | Chart #4 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.255 | Chart #1 has tagged chart #11 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.255 | Chart #1 has tagged chart #2 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.255 | Chart #1 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.255 | Chart #1 has tagged chart #4 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.256 | NQU24_FUT_CME[M] 1 Min #11 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.268 | Chart #11 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.268 | Chart #11 has tagged chart #4 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:32.359 | NQU24_FUT_CME[M] 5 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:33.294 | NQU24_FUT_CME[M] 10 Sec #4 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:33.799 | Chart #4 has tagged chart #3 for full recalculation. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:34.058 | NQU24_FUT_CME[M] 5 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht
2024-09-10 11:16:36.869 | NQU24_FUT_CME[M] 30 Min #2 | Performing a full recalculation because it has been tagged. Chartbook: NEAL NQ.Cht
[2024-09-10 15:21:06]
Sierra_Chart Engineering - Posts: 16576
We see you are still running an older version of Sierra Chart: version 2586. All of your installations of Sierra Chart must be updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-09-10 15:50:34]
User713884 - Posts: 3
All fixed thanks

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