Support Board
Date/Time: Sun, 11 May 2025 20:47:21 +0000
problem of trading
View Count: 193
| [2024-08-29 00:29:10] |
| Laurunrun - Posts: 12 |
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I have problem since this monday of 26/8 Whenever I place order, it did not execute i download updated version , reset CQG password, my order still on hold. pls advise me what happened and how to settle it with thanks. |
| [2024-08-29 13:43:33] |
| John - SC Support - Posts: 39699 |
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Is the order showing on your chart as "Held"? If so, then your "Time in Force" is set to "Send Order At Time". Refer to the following: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): If it is something else, then we need to know what exactly you are seeing when you place the order. Also, get us your Trade Service Log after this occurs by following these instructions: Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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