Support Board
Date/Time: Sun, 11 May 2025 20:47:21 +0000
Can not change chart bar period with Keyboard
View Count: 250
| [2024-08-28 18:36:49] |
| User152129 - Posts: 27 |
|
Hi there, I can not change the chart bar period using a keyboard, such as 5m, which is not working. Thanks for your help. |
| [2024-08-28 19:31:28] |
| John - SC Support - Posts: 39699 |
|
First, select the "Escape" key to ensure there is nothing in the buffer, then select the chart and then select each of the following keys in order: 5 m <enter> This should change your chart to a 5 minute chart. Note that the Enter key is necessary. If this does not work, then please let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-29 06:54:04] |
| User152129 - Posts: 27 |
|
Yes, I did what you suggested. But still, I have the same problem.
|
| [2024-08-29 14:11:24] |
| John - SC Support - Posts: 39699 |
|
Can you change the bar period using any other method - changing it in Chart Settings or by using a Control Bar button?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-29 15:05:19] |
| User152129 - Posts: 27 |
|
Yes, I can change the bar period within the chart setting and using the Control bar button.
|
| [2024-08-29 15:47:21] |
| John - SC Support - Posts: 39699 |
|
We are wondering if you might have a key set to a shortcut, and therefore it is not entering properly to change the bar period. Have you tried to change to some other type of chart, such as a Range chart by entering the following: 7 r <enter> Let us know if the above works, and if it is just changing to a Minute based chart that is not working. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-29 17:03:44] |
| User152129 - Posts: 27 |
|
The issue has been resolved following my upgrade to version 2671. Thank you.
|
To post a message in this thread, you need to log in with your Sierra Chart account: