Support Board
Date/Time: Thu, 11 Sep 2025 18:01:27 +0000
CFE feed VIX down?
View Count: 287
| [2024-08-27 13:38:51] |
| user_xyz - Posts: 491 |
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Is the CFE vix feed down I'm not getting any udpates
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| [2024-08-27 16:11:33] |
| John - SC Support - Posts: 41758 |
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We are not seeing any issues. Keep in mind you will only see updates every 15 seconds.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-27 16:19:22] |
| Sierra_Chart Engineering - Posts: 20870 |
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You need to update Sierra Chart to the latest version. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-28 00:16:38] |
| user_xyz - Posts: 491 |
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I was on v2669 but updated to v2670. Also rebooted for good measure It still appears data is lagging by 5 min or more? |
| [2024-08-28 01:50:43] |
| Sierra_Chart Engineering - Posts: 20870 |
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The issue with the CFE feed is now resolved. This is a recent issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-05 00:13:45] |
| user_xyz - Posts: 491 |
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Since you all brought the CFE back online the Change % are way out of whack. Any chance you guys can check on this. Thanks
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| [2024-09-05 13:41:40] |
| John - SC Support - Posts: 41758 |
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Where are you viewing the Change % and what exactly is it showing? If you can give us an image, it would be helpful.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-05 14:17:29] |
| Sierra_Chart Engineering - Posts: 20870 |
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This will be resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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