Support Board
Date/Time: Tue, 13 May 2025 18:27:58 +0000
Teton Order routing in case of lost internet connection
View Count: 251
| [2024-08-25 06:28:14] |
| Tmaximus1 - Posts: 1 |
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I the past have used Sierra Chart with CQG order routing through Amp Futures. One time while I had a trade open I lost my internet connection. I was able to close the trade using the CQG mobile app. My question is if I were to switch to Teton routing is there anyway to access an open trade in the case of a lost connection since Sierra Chart does have any mobile access ? |
| [2024-08-25 07:17:53] |
| Sierra_Chart Engineering - Posts: 19573 |
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Yes. Refer to: Sierra Chart Teton Futures Order Routing: Web-Based Trading Panel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-25 13:47:39] |
| ondafringe - Posts: 322 |
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You should also be able to reconnect using your mobile device hotspot.
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