Login Page - Create Account

Support Board


Date/Time: Wed, 24 Apr 2024 22:19:05 +0000



SC Real time data feed activation

View Count: 940

[2014-09-01 07:28:56]
User65679 - Posts: 1
I am using SC on trial and I wanted to activate SC RT data feed for eurex products. I had the following problems:

- I answered also the CME Exchange questions (maybe I'll need that in future) but it states me as professional while I am clearly non-professional

- I tried to activate the eurex with market depth but I received the following error: Failed to activate the 'Eurex with Market Depth' exchange.
Market data feed account does not exist. Contact Support for more help
Please advise.
Thank you
[2014-09-01 09:48:16]
Sierra Chart Engineering - Posts: 104368
Go to this page and click on the link that says "Agreement needs to be signed".

Complete the agreement and when answering the CME questions in the beginning, read each one carefully and make sure that you answer them correctly so that you are considered a nonprofessional.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account