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Date/Time: Fri, 08 May 2026 20:59:56 +0000

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My Remote Builds are Failing with a JSON parse error.

View Count: 1296

[2024-08-06 03:52:48] #1 [Go To First Post]
User413206 - Posts: 45
My builds stopped working all of the sudden. Build output: -- Starting remote build of Custom Studies Source files: HA.cpp. 64-bit -- 23:50:53 Allow time for the server to compile the files and build the DLL. Server: https://build.sierrachart.com JSON parse error: The document root must not be followed by other values. -- End of Build -- 23:50:54

[2024-08-06 04:02:58] #2 [Go To First Post]
TriStar Trading - Posts: 195
Same here v2666. Just started

[2024-08-06 04:05:12] #3 [Go To First Post]
User413206 - Posts: 45
Thanks for that. I'm on Version 2661. So, the version probably isn't the problem.

[2024-08-06 04:21:00] #5 [Go To First Post]
User156100 - Posts: 1
Same for me. v2666.

[2024-08-06 06:03:20] #6 [Go To First Post]
User413206 - Posts: 45
As a workaround, I installed Visual Studio Community Edition.

[2024-08-06 08:04:09] #7 [Go To First Post]
User189129 - Posts: 4
me too.

[2024-08-06 09:09:38] #8 [Go To First Post]
User357489 - Posts: 72
omg same! thought i was going insane- does any have a workaround that works? :) also im a novice study developer, can i pick someones brains please reg an auto trading system ive put together? please reach out on discord i would be forever grateful! campanariskman

[2024-08-06 09:19:04] #9 [Go To First Post]
Sierra_Chart Engineering - Posts: 23709
We are checking on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-06 09:25:14] #10 [Go To First Post]
Sierra_Chart Engineering - Posts: 23709
This is now resolved. However you may need to go to the Windows command line (Like powershell) and run this command: ipconfig /flushDNS Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-08-06 09:28:30] #11 [Go To First Post]
User357489 - Posts: 72
i run ipconfig /flushDNS and get: ipconfig : The term 'ipconfig' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again. At line:1 char:1 + ipconfig /flushDNS + ~~~~~~~~ + CategoryInfo : ObjectNotFound: (ipconfig:String) [], CommandNotFoundException + FullyQualifiedErrorId : CommandNotFoundException still learning so help appreciated

[2024-08-06 09:30:57] #12 [Go To First Post]
User357489 - Posts: 72
belay that, working! TY

[2024-08-06 09:33:17] #13 [Go To First Post]
Sierra_Chart Engineering - Posts: 23709
Ok if you are having trouble running that command, then use Windows Command Prompt. It should work. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-05-08 13:05:13] #14 [Go To First Post]
User975428 - Posts: 7
same here even after ipconfig dns flush : Server: https://build.sierrachart.com JSON parse error: The document root must not be followed by other values.. Server text: 404 page not found (also for build2, build3 returns void) Date Time Of Last Edit: 2026-05-08 13:06:54

[2026-05-08 13:10:11] #15 [Go To First Post]
Sierra_Chart Engineering - Posts: 23709
We are aware of the problem. We are working on it. And we are not sure of the cause at this time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-05-08 16:27:48] #16 [Go To First Post]
epinay197 - Posts: 55
May be linked as well impossible to download the current sierra chart version, exe is being downloaded but remain idle

[2026-05-08 16:44:11] #17 [Go To First Post]
HumblyTrading - Posts: 221
Of course, we can always use the local build with VS studio... Just need to pay attention to the different ways it concatenates large files and array limitations, which I ran into, but at least we can keep building.

[2026-05-08 17:09:58] #18 [Go To First Post]
Sierra_Chart Engineering - Posts: 23709
This is finally now resolved. We apologize for the long delay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2026-05-08 17:35:14] #19 [Go To First Post]
HumblyTrading - Posts: 221
Thank you support - as always! :)

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