Support Board
Date/Time: Fri, 31 Oct 2025 07:35:45 +0000
having issues with free trial
View Count: 340
| [2024-07-07 21:16:13] | 
| User609943 - Posts: 3 | 
| tried posting in another thread but I'm not sure if it was seen. {"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."} | 
| [2024-07-08 15:35:18] | 
| John - SC Support - Posts: 42683 | 
| Your account has already been activated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2024-07-10 02:42:43] | 
| User609943 - Posts: 3 | 
| oh okay. I can't connect to the data feed. It says service package does not support this function. | 
| [2024-07-10 07:07:55] | 
| Sierra_Chart Engineering - Posts: 21266 | 
| Trials absolutely cannot connect to external services like CQG: Refer to: What is Included in the Free Trial? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing | 
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