Login Page - Create Account

Support Board


Date/Time: Fri, 03 May 2024 20:35:14 +0000



No data from Transact after upgrade to v1178

View Count: 1073

[2014-08-24 23:34:45]
Robbiec - Posts: 3
Not receiving any data from Transact after upgrade. Log seems to show connection OK but not getting any data.

Software version: 1178 | 2014-08-24 19:22:34
Usage end date: 2014-11-06 | 2014-08-24 19:22:34
Enabled for: Advanced Features. | 2014-08-24 19:22:34
Enabled for: Advanced Features 2. | 2014-08-24 19:22:34
Enabled for: Sierra Chart Historical Data Service. | 2014-08-24 19:22:34
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-24 19:22:34
Active service: TransAct Trading | 2014-08-24 19:22:34
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-08-24 19:22:34
2014-08-24 16:22:34 Local computer clock time | 2014-08-24 19:22:34
2014-08-24 23:22:34 GMT time | 2014-08-24 19:22:34
2014-08-24 19:22:34 Time zone adjusted time | 2014-08-24 19:22:34
Time difference to server time: 15 seconds. | 2014-08-24 19:22:34
Program path: C:\SierraChart\ | 2014-08-24 19:22:34
Data Files path: C:\SierraChart\Data\ | 2014-08-24 19:22:34
OS Version Number: 6.1 | 2014-08-24 19:22:34

Checking for new symbol settings for ta | 2014-08-24 19:22:34
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-24 19:22:34
HTTP connection to www.sierrachart.com:80 (1120) | Connected. | 2014-08-24 19:22:34
Requesting symbol settings for ta. Overwrite = on. | 2014-08-24 19:22:34
Symbol settings received. | 2014-08-24 19:22:36
Processed received symbol settings | 2014-08-24 19:22:36
Intraday data recording state for symbol ESU4 is set to pending. | 2014-08-24 19:22:42
HD Request # 2 | Downloading Intraday chart data for ESU4 to the file ESU4.scid. Service: ta | 2014-08-24 19:22:42
HD Request # 2 | Download start Date-Time: 2014-08-22 17:15:07.0 | 2014-08-24 19:22:42
Intraday data recording state for symbol $TRIN is set to pending. | 2014-08-24 19:22:42
Intraday data recording state for symbol $NSHF is set to pending. | 2014-08-24 19:22:42
Intraday data recording state for symbol TFU4 is set to pending. | 2014-08-24 19:22:42
Intraday data recording state for symbol NQU4 is set to pending. | 2014-08-24 19:22:42
Intraday data recording state for symbol CLV4 is set to pending. | 2014-08-24 19:22:42
Intraday data recording state for symbol NGV4 is set to pending. | 2014-08-24 19:22:42
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2014-08-24 19:22:42
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-08-24 19:22:42
Socket (1748) | Connected. | 2014-08-24 19:22:43
HD Request # 2 | Sending historical data logon request message. | 2014-08-24 19:22:43
HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:15:07. Record interval: 0. Symbol: ESU4 | 2014-08-24 19:22:43
HD Request # 2 | Historical data for ESU4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:43
Socket (1748) | Shutdown and closed. | 2014-08-24 19:22:43
The network socket for historical data has been closed. | 2014-08-24 19:22:43
HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU4 | 2014-08-24 19:22:43
HD Request # 2 | Intraday download COMPLETE for ESU4. Completion time: 1s | 2014-08-24 19:22:43
HD Request # 3 | Downloading Intraday chart data for $TRIN to the file $TRIN.scid. Service: ta | 2014-08-24 19:22:43
HD Request # 3 | Download start Date-Time: 2014-03-14 16:04:59.0 | 2014-08-24 19:22:43
HD Request # 3 | Using server: ds5.sierracharts.com port 10149 | 2014-08-24 19:22:43
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-24 19:22:43
Socket (1748) | Connected. | 2014-08-24 19:22:43
HD Request # 3 | Sending historical data logon request message. | 2014-08-24 19:22:43

TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-08-24 19:22:44
HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-03-14 16:04:59. Record interval: 0. Symbol: $TRIN | 2014-08-24 19:22:44
HD Request # 3 | Historical data for $TRIN is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:44
Socket (1748) | Shutdown and closed. | 2014-08-24 19:22:44
The network socket for historical data has been closed. | 2014-08-24 19:22:44
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $TRIN | 2014-08-24 19:22:44
HD Request # 3 | Intraday download COMPLETE for $TRIN. Completion time: 0s | 2014-08-24 19:22:44
HD Request # 4 | Downloading Intraday chart data for $NSHF to the file $NSHF.scid. Service: ta | 2014-08-24 19:22:44
HD Request # 4 | Download start Date-Time: 2014-03-14 19:50:00.0 | 2014-08-24 19:22:44
HD Request # 4 | Using server: ds3.sierracharts.com port 10149 | 2014-08-24 19:22:44
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-08-24 19:22:44
Socket (1748) | Connected. | 2014-08-24 19:22:44
HD Request # 4 | Sending historical data logon request message. | 2014-08-24 19:22:44
HD Request # 4 | Requesting Intraday data. Start Date-Time: 2014-03-14 19:50:00. Record interval: 0. Symbol: $NSHF | 2014-08-24 19:22:45
Socket (1748) | Shutdown and closed. | 2014-08-24 19:22:45
HD Request # 4 | Historical data for $NSHF is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:45
The network socket for historical data has been closed. | 2014-08-24 19:22:45
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $NSHF | 2014-08-24 19:22:45
HD Request # 4 | Intraday download COMPLETE for $NSHF. Completion time: 1s | 2014-08-24 19:22:45
HD Request # 5 | Downloading Intraday chart data for TFU4 to the file TFU4.scid. Service: ta | 2014-08-24 19:22:45
HD Request # 5 | Download start Date-Time: 2014-08-24 19:21:15.0 | 2014-08-24 19:22:45
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2014-08-24 19:22:45
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-08-24 19:22:45
Socket (1752) | Connected. | 2014-08-24 19:22:45
HD Request # 5 | Sending historical data logon request message. | 2014-08-24 19:22:45
HD Request # 5 | Requesting Intraday data. Start Date-Time: 2014-08-24 19:21:15. Record interval: 0. Symbol: TFU4 | 2014-08-24 19:22:45
HD Request # 5 | Historical data for TFU4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:45
Socket (1752) | Shutdown and closed. | 2014-08-24 19:22:45
The network socket for historical data has been closed. | 2014-08-24 19:22:45
HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TFU4 | 2014-08-24 19:22:45
HD Request # 5 | Intraday download COMPLETE for TFU4. Completion time: 0s | 2014-08-24 19:22:45
HD Request # 6 | Downloading Intraday chart data for NQU4 to the file NQU4.scid. Service: ta | 2014-08-24 19:22:45
HD Request # 6 | Download start Date-Time: 2014-08-22 17:15:07.0 | 2014-08-24 19:22:45
HD Request # 6 | Using server: ds5.sierracharts.com port 10149 | 2014-08-24 19:22:45
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-24 19:22:45
Socket (1752) | Connected. | 2014-08-24 19:22:46
HD Request # 6 | Sending historical data logon request message. | 2014-08-24 19:22:46
HD Request # 6 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:15:07. Record interval: 0. Symbol: NQU4 | 2014-08-24 19:22:46
HD Request # 6 | Historical data for NQU4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:46
Socket (1752) | Shutdown and closed. | 2014-08-24 19:22:46
The network socket for historical data has been closed. | 2014-08-24 19:22:46
HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQU4 | 2014-08-24 19:22:46
HD Request # 6 | Intraday download COMPLETE for NQU4. Completion time: 1s | 2014-08-24 19:22:46
HD Request # 7 | Downloading Intraday chart data for CLV4 to the file CLV4.scid. Service: ta | 2014-08-24 19:22:46
HD Request # 7 | Download start Date-Time: 2014-08-24 18:01:04.0 | 2014-08-24 19:22:46
HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2014-08-24 19:22:46
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-08-24 19:22:46
HTTP connection to www.sierrachart.com:80 (1120) | Closed. No error. | 2014-08-24 19:22:46
HTTP connection to www.sierrachart.com:80 (1120) | Shutdown and closed. | 2014-08-24 19:22:46
Socket (1692) | Connected. | 2014-08-24 19:22:46
HD Request # 7 | Sending historical data logon request message. | 2014-08-24 19:22:46
TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2014-08-24 19:22:46
Socket (1120) | Connected. | 2014-08-24 19:22:46
TransAct Trading | Connected to server. | 2014-08-24 19:22:46
TransAct Trading | Sending logon request message. | 2014-08-24 19:22:46
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2014-08-24 18:01:04. Record interval: 0. Symbol: CLV4 | 2014-08-24 19:22:46
Socket (1692) | Shutdown and closed. | 2014-08-24 19:22:46
The network socket for historical data has been closed. | 2014-08-24 19:22:46
HD Request # 7 | Historical data for CLV4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:46
HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CLV4 | 2014-08-24 19:22:46
HD Request # 7 | Intraday download COMPLETE for CLV4. Completion time: 0s | 2014-08-24 19:22:46
HD Request # 8 | Downloading Intraday chart data for NGV4 to the file NGV4.scid. Service: ta | 2014-08-24 19:22:46
HD Request # 8 | Download start Date-Time: 2014-08-22 17:14:25.0 | 2014-08-24 19:22:46
HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2014-08-24 19:22:46
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-08-24 19:22:46
Socket (1692) | Connected. | 2014-08-24 19:22:46
HD Request # 8 | Sending historical data logon request message. | 2014-08-24 19:22:46
HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:14:25. Record interval: 0. Symbol: NGV4 | 2014-08-24 19:22:46
Socket (1692) | Shutdown and closed. | 2014-08-24 19:22:46
HD Request # 8 | Historical data for NGV4 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-08-24 19:22:46
The network socket for historical data has been closed. | 2014-08-24 19:22:46
HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NGV4 | 2014-08-24 19:22:46
HD Request # 8 | Intraday download COMPLETE for NGV4. Completion time: 0s | 2014-08-24 19:22:46
TransAct Trading | Server Info - Server Name: Transact Futures/TransactToSierraBridge/1.3.2.0. | 2014-08-24 19:22:50
TransAct Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-08-24 19:22:50
TransAct Trading | Successfully connected. Operation Successful. | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: ESU4. ID: 1 | 2014-08-24 19:22:50
Intraday data recording state for symbol ESU4 is set to pending. | 2014-08-24 19:22:50
HD Request # 9 | Downloading Intraday chart data for ESU4 to the file ESU4.scid. Service: ta | 2014-08-24 19:22:50
HD Request # 9 | Download start Date-Time: 2014-08-22 17:15:07.0 | 2014-08-24 19:22:50
HD Request # 9 | Using server: ds5.sierracharts.com port 10149 | 2014-08-24 19:22:50
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: $NSHF. ID: 2 | 2014-08-24 19:22:50
Intraday data recording state for symbol $NSHF is set to pending. | 2014-08-24 19:22:50
Symbol Error - $NSHF is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: NQU4. ID: 3 | 2014-08-24 19:22:50
Intraday data recording state for symbol NQU4 is set to pending. | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: $TRIN. ID: 4 | 2014-08-24 19:22:50
Intraday data recording state for symbol $TRIN is set to pending. | 2014-08-24 19:22:50
Symbol Error - $TRIN is unknown, unavailable, or improperly formatted. Failed to Subscribe to Contract | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: CLV4. ID: 5 | 2014-08-24 19:22:50
Intraday data recording state for symbol CLV4 is set to pending. | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: NGV4. ID: 6 | 2014-08-24 19:22:50
Socket (1752) | Connected. | 2014-08-24 19:22:50
HD Request # 9 | Sending historical data logon request message. | 2014-08-24 19:22:50
Intraday data recording state for symbol NGV4 is set to pending. | 2014-08-24 19:22:50
TransAct Trading | Starting real-time market data updates for: TFU4. ID: 7 | 2014-08-24 19:22:50
Intraday data recording state for symbol TFU4 is set to pending. | 2014-08-24 19:22:50
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:15:07. Record interval: 0. Symbol: ESU4 | 2014-08-24 19:22:50
Socket (1752) | Shutdown and closed. | 2014-08-24 19:22:50
The network socket for historical data has been closed. | 2014-08-24 19:22:50
HD Request # 9 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU4 | 2014-08-24 19:22:50
HD Request # 9 | Intraday download COMPLETE for ESU4. Completion time: 0s | 2014-08-24 19:22:50
Real-time Intraday chart data file updates started for ESU4 | 2014-08-24 19:22:50

HD Request # 10 | Downloading Intraday chart data for $NSHF to the file $NSHF.scid. Service: ta | 2014-08-24 19:22:50
HD Request # 10 | Download start Date-Time: 2014-03-14 19:50:00.0 | 2014-08-24 19:22:50
HD Request # 10 | Using server: ds3.sierracharts.com port 10149 | 2014-08-24 19:22:50
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-08-24 19:22:50
Socket (1748) | Connected. | 2014-08-24 19:22:50
HD Request # 10 | Sending historical data logon request message. | 2014-08-24 19:22:50
HD Request # 10 | Requesting Intraday data. Start Date-Time: 2014-03-14 19:50:00. Record interval: 0. Symbol: $NSHF | 2014-08-24 19:22:51
Socket (1748) | Shutdown and closed. | 2014-08-24 19:22:51
HD Request # 10 | Error downloading historical Intraday data for $NSHF. Historical data file not available for symbol. | 2014-08-24 19:22:51
The network socket for historical data has been closed. | 2014-08-24 19:22:51
HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $NSHF | 2014-08-24 19:22:51
HD Request # 10 | Intraday download COMPLETE for $NSHF. Completion time: 1s | 2014-08-24 19:22:51
Real-time Intraday chart data file updates started for $NSHF | 2014-08-24 19:22:51

HD Request # 11 | Downloading Intraday chart data for NQU4 to the file NQU4.scid. Service: ta | 2014-08-24 19:22:51
HD Request # 11 | Download start Date-Time: 2014-08-22 17:15:07.0 | 2014-08-24 19:22:51
HD Request # 11 | Using server: ds4.sierracharts.com port 10149 | 2014-08-24 19:22:51
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-08-24 19:22:51
Socket (1660) | Connected. | 2014-08-24 19:22:51
HD Request # 11 | Sending historical data logon request message. | 2014-08-24 19:22:51
HD Request # 11 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:15:07. Record interval: 0. Symbol: NQU4 | 2014-08-24 19:22:51
Socket (1660) | Shutdown and closed. | 2014-08-24 19:22:51
The network socket for historical data has been closed. | 2014-08-24 19:22:51
HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQU4 | 2014-08-24 19:22:51
HD Request # 11 | Intraday download COMPLETE for NQU4. Completion time: 0s | 2014-08-24 19:22:51
Real-time Intraday chart data file updates started for NQU4 | 2014-08-24 19:22:51

HD Request # 12 | Downloading Intraday chart data for $TRIN to the file $TRIN.scid. Service: ta | 2014-08-24 19:22:51
HD Request # 12 | Download start Date-Time: 2014-03-14 16:04:59.0 | 2014-08-24 19:22:51
HD Request # 12 | Using server: ds5.sierracharts.com port 10149 | 2014-08-24 19:22:51
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-24 19:22:51
Socket (1660) | Connected. | 2014-08-24 19:22:51
HD Request # 12 | Sending historical data logon request message. | 2014-08-24 19:22:51
HD Request # 12 | Requesting Intraday data. Start Date-Time: 2014-03-14 16:04:59. Record interval: 0. Symbol: $TRIN | 2014-08-24 19:22:51
HD Request # 12 | Error downloading historical Intraday data for $TRIN. Historical data file not available for symbol. | 2014-08-24 19:22:51
Socket (1660) | Shutdown and closed. | 2014-08-24 19:22:51
The network socket for historical data has been closed. | 2014-08-24 19:22:51
HD Request # 12 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $TRIN | 2014-08-24 19:22:51
HD Request # 12 | Intraday download COMPLETE for $TRIN. Completion time: 0s | 2014-08-24 19:22:51
Real-time Intraday chart data file updates started for $TRIN | 2014-08-24 19:22:51

HD Request # 13 | Downloading Intraday chart data for CLV4 to the file CLV4.scid. Service: ta | 2014-08-24 19:22:51
HD Request # 13 | Download start Date-Time: 2014-08-24 18:01:04.0 | 2014-08-24 19:22:51
HD Request # 13 | Using server: ds3.sierracharts.com port 10149 | 2014-08-24 19:22:51
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-08-24 19:22:51
Socket (1752) | Connected. | 2014-08-24 19:22:51
HD Request # 13 | Sending historical data logon request message. | 2014-08-24 19:22:51
HD Request # 13 | Requesting Intraday data. Start Date-Time: 2014-08-24 18:01:04. Record interval: 0. Symbol: CLV4 | 2014-08-24 19:22:51
HD Request # 13 | Decompressing data. | 2014-08-24 19:22:51
HD Request # 13 | Receiving Intraday data for CLV4 starting at 2014-08-24 18:01:04 | 2014-08-24 19:22:51
Socket (1752) | Shutdown and closed. | 2014-08-24 19:22:51
The network socket for historical data has been closed. | 2014-08-24 19:22:51
HD Request # 13 | Received 2 records from 2014-08-24 18:01:04 to 2014-08-24 18:01:04 (0.0 seconds) and wrote 0 records for CLV4 | 2014-08-24 19:22:51
HD Request # 13 | Intraday download COMPLETE for CLV4. Completion time: 0s | 2014-08-24 19:22:51
Real-time Intraday chart data file updates started for CLV4 | 2014-08-24 19:22:51

HD Request # 14 | Downloading Intraday chart data for NGV4 to the file NGV4.scid. Service: ta | 2014-08-24 19:22:51
HD Request # 14 | Download start Date-Time: 2014-08-22 17:14:25.0 | 2014-08-24 19:22:51
HD Request # 14 | Using server: ds4.sierracharts.com port 10149 | 2014-08-24 19:22:51
Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-08-24 19:22:51
Socket (1692) | Connected. | 2014-08-24 19:22:52
HD Request # 14 | Sending historical data logon request message. | 2014-08-24 19:22:52
HD Request # 14 | Requesting Intraday data. Start Date-Time: 2014-08-22 17:14:25. Record interval: 0. Symbol: NGV4 | 2014-08-24 19:22:52
Socket (1692) | Shutdown and closed. | 2014-08-24 19:22:52
The network socket for historical data has been closed. | 2014-08-24 19:22:52
HD Request # 14 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NGV4 | 2014-08-24 19:22:52
HD Request # 14 | Intraday download COMPLETE for NGV4. Completion time: 0s | 2014-08-24 19:22:52
Real-time Intraday chart data file updates started for NGV4 | 2014-08-24 19:22:52

HD Request # 15 | Downloading Intraday chart data for TFU4 to the file TFU4.scid. Service: ta | 2014-08-24 19:22:52
HD Request # 15 | Download start Date-Time: 2014-08-24 19:21:15.0 | 2014-08-24 19:22:52
HD Request # 15 | Using server: ds5.sierracharts.com port 10149 | 2014-08-24 19:22:52
Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-24 19:22:52
Socket (1692) | Connected. | 2014-08-24 19:22:52
HD Request # 15 | Sending historical data logon request message. | 2014-08-24 19:22:52
HD Request # 15 | Requesting Intraday data. Start Date-Time: 2014-08-24 19:21:15. Record interval: 0. Symbol: TFU4 | 2014-08-24 19:22:52
Socket (1692) | Shutdown and closed. | 2014-08-24 19:22:52
The network socket for historical data has been closed. | 2014-08-24 19:22:52
HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TFU4 | 2014-08-24 19:22:52
HD Request # 15 | Intraday download COMPLETE for TFU4. Completion time: 0s | 2014-08-24 19:22:52
Real-time Intraday chart data file updates started for TFU4 | 2014-08-24 19:22:52

File >> Disconnect selected. | 2014-08-24 19:23:38
Socket (1120) | Shutdown and closed. | 2014-08-24 19:23:38
TransAct Trading | Disconnected from the server. | 2014-08-24 19:23:38

[2014-08-25 00:01:39]
TechTrader - Posts: 116
I'm using SC1173 and no Transact data. I think the issue is with Transact.
[2014-08-25 00:42:26]
Sierra Chart Engineering - Posts: 104368
We are noticing this as well. This is across all of our Data connections including our own CME direct connection.

Either the CME has a problem or is it a holiday?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-25 00:42:39

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account