Support Board

Date/Time: Sat, 04 May 2024 02:16:47 +0000

Notice: Version 1177 users need to upgrade to 1178 or higher

[2014-08-24 22:42:51] #1 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Hello, A problem with the DTC protocol data structures was accidentally introduced in version 1177. This version has been locked out. You will need to update to version 1178 by selecting Help >> Download Prerelease. A download for the current version of Sierra Chart will happen automatically when you restart Sierra Chart and you are running 1177. But you will get version 1174 not the prerelease. So you will have to update to the prerelease by selecting Help >> Download Prerelease. The issue affected historical data downloading and the receiving of market data snapshot messages. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-24 22:46:38

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