Support Board
Date/Time: Fri, 04 Jul 2025 18:05:32 +0000
FXCM data issue
View Count: 316
| [2024-06-20 13:55:28] |
| User680862 - Posts: 1 |
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Hi, when I use FXCM data for EURUSD and try to check past data, I run into an issue where it seems like several months of data are missing in the middle of the chart. For example, in the picture I uploaded, the data for June 2023 isn't showing up now and the data isn't continuous. If you look at the dates below the image, you'll notice it. What could be causing this problem?
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 Screenshot 2024-06-20 122237.png / V - Attached On 2024-06-20 13:55:20 UTC - Size: 134.52 KB - 79 views |
| [2024-06-20 13:57:44] |
| John - SC Support - Posts: 40745 |
|
Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Also, you do not need to setup this chart as a "Continuous Futures Contract Chart", as this is not a Futures symbol with specific contract delivery dates. In this case it is best to set "Chart >> Chart Settings >> Symbol >> Continuous Contract" to "None". Refer to the following: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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