Support Board
Date/Time: Mon, 03 Nov 2025 23:26:08 +0000
I can't connect
View Count: 382
| [2024-06-03 13:08:01] |
| User285770 - Posts: 41 |
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I can't connect, what to do?
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 Screenshot 2024-06-03 160535.png / V - Attached On 2024-06-03 13:07:40 UTC - Size: 232.61 KB - 102 views |
| [2024-06-03 13:20:06] |
| Sierra_Chart Engineering - Posts: 21297 |
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Follow step 5 here: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-06-04 12:07:04] |
| User285770 - Posts: 41 |
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I did step 5, it doesn't work, still the same problem Now there is a new message How to fix it? |
| Screenshot 2024-06-04 144736.png / V - Attached On 2024-06-04 12:05:50 UTC - Size: 284.87 KB - 106 views |
| [2024-06-04 12:59:42] |
| Sierra_Chart Engineering - Posts: 21297 |
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Refer to: Connection issues to Rithmic and CQG Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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