Support Board
Date/Time: Fri, 16 May 2025 03:08:14 +0000
Put funds in sierra but not there
View Count: 247
| [2024-05-31 17:36:36] |
| User832560 - Posts: 10 |
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put 46 USD into my sierra charts account to buy service package 11, got a email for the receipt and money was taken out of my bank yet my sierra account says i have 0USD and cannot purchase service package 11
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| [2024-05-31 18:23:07] |
| John - SC Support - Posts: 39812 |
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We see the funds added to your account on 2024-05-31 at 13:23:20 UTC. We also see that you activated package 11 10 minutes later.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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