Support Board
Date/Time: Tue, 04 Nov 2025 11:21:24 +0000
I can't activate my trial
View Count: 365
|   [2024-05-31 12:11:11]     |  
| kakuti-fx2 - Posts: 1 | 
| 
                I keep getting this error message each time I try to activate my trial session. {"ERROR":"The entered SMS number number, or code is not valid. Make sure that you have copied the code correctly from the SMS message received."} Both SMS number and code have been confirmed fine.  | 
        
|   [2024-05-31 17:00:44]     |  
| John - SC Support - Posts: 42737 | 
| 
                We have activated the trial for your account.
                 For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
|   [2024-06-17 04:03:00]     |  
| User686960 - Posts: 4 | 
| 
                I have the same problem, i entered my number but no sms received and i couldn't activate my trial account .
                 | 
        
|   [2024-06-17 14:41:37]     |  
| John - SC Support - Posts: 42737 | 
| 
                User686960: We see that your account is already activated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
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