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Date/Time: Fri, 19 Jul 2024 18:32:13 +0000



Firm-wide max order quantity exceeded

View Count: 150

[2024-05-27 18:25:58]
George Ionescu - Posts: 12
Hello

After a few succesfull trades, my orders start being rejected. I have two connections/instances one on Teton and the other one on Rithmmic. Only on Rithmic I receive the following messages:


2024-05-27 13:15:33.411 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 265. Service Order ID: 186781390. Symbol: MCLN4.NYMEX. Account: S1May244593707 *
2024-05-27 13:16:46.017 | Rithmic Direct - DTC (Order reject). Info: Rejected at RMS - Firm-wide max order quantity exceeded. Internal Order ID: 266. Service Order ID: 186781391. Symbol: MNQM4.CME. Account: S1May244593707 *

P.S. The issue occured after the first attached order. Now the error occures at any transaction regardless its attached or not.
Date Time Of Last Edit: 2024-05-27 18:32:55
[2024-05-27 19:23:13]
Sierra_Chart Engineering - Posts: 15530
We cannot help with this. You must contact your broker.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-05-27 20:09:30]
George Ionescu - Posts: 12
Yes , my trades have been blocked by the broker. I'm from Europe and I didn't know about the holiday in US. I see now all the charts frozen as the market is closed today due to holiday. I appologise. Have a great Memorial Day!

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