Support Board
Date/Time: Fri, 16 May 2025 22:57:32 +0000
Trial Version for saving chartbooks and getting constant data feed disconnect messages
View Count: 243
| [2024-05-14 03:58:05] |
| cmack1011 - Posts: 91 |
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Hi I am currently using the trial version but every time I log off the system is not saving my chartbooks even though I save them to the chartbook log - please advise. Also, I am now getting a constant data feed disconnect - re-connect log window. Thx CNM |
| [2024-05-14 15:51:18] |
| John - SC Support - Posts: 39847 |
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We see you are using a Mac. Make sure you have Sierra Chart installed in a proper writable folder. Regarding working with Chartbooks, refer to: Chartbooks (Workspaces) For connectivity issues, refer to to: Data/Trading Service Connection and Symbol Issues For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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