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Date/Time: Tue, 07 May 2024 01:34:58 +0000



Problems with Sierra feed again?

View Count: 876

[2014-08-18 11:22:58]
User59879 - Posts: 66
Am I the only one? Everything else seems to work fine here.


Socket has been shutdown and closed. | 2014-08-18 13:20:21
HD Request # 41 - Error downloading historical Intraday data for GC-201412-NYMEX. The network socket has been closed. Retrying download. | 2014-08-18 13:20:21
HD Request # 41 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC-201412-NYMEX | 2014-08-18 13:20:21
HD Request # 45 - Downloading Intraday chart data for GC-201412-NYMEX to the file GC-201412-NYMEX.scid. Service: comex | 2014-08-18 13:20:21
HD Request # 45 - Download start Date-Time: 2014-08-18 13:14:10.0 | 2014-08-18 13:20:21
HD Request # 45 - Using server: scdf2.sierracharts.com port 10149 | 2014-08-18 13:20:21
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-18 13:20:21
SC Exchange Data: There has been no activity on the network socket. Will reconnect. | 2014-08-18 13:20:41
Socket has been shutdown and closed. | 2014-08-18 13:20:41
SC Exchange Data: Disconnected from the server. | 2014-08-18 13:20:41
SC Exchange Data: Data feed disconnected. Will reconnect. | 2014-08-18 13:20:41
Socket has been shutdown and closed. | 2014-08-18 13:20:41
HD Request # 45 - Error downloading historical Intraday data for GC-201412-NYMEX. The network socket has been closed. Retrying download. | 2014-08-18 13:20:41
HD Request # 45 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC-201412-NYMEX | 2014-08-18 13:20:41
HD Request # 46 - Downloading Intraday chart data for GC-201412-NYMEX to the file GC-201412-NYMEX.scid. Service: comex | 2014-08-18 13:20:41
HD Request # 46 - Download start Date-Time: 2014-08-18 13:14:10.0 | 2014-08-18 13:20:41
HD Request # 46 - Using server: scdf1.sierracharts.com port 10149 | 2014-08-18 13:20:41
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-08-18 13:20:41
Using username 0 | 2014-08-18 13:20:43
SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-08-18 13:20:43
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-08-18 13:20:43
Socket has been shutdown and closed. | 2014-08-18 13:21:01
HD Request # 46 - Error downloading historical Intraday data for GC-201412-NYMEX. The network socket has been closed. Retrying download. | 2014-08-18 13:21:01
HD Request # 46 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for GC-201412-NYMEX | 2014-08-18 13:21:01
HD Request # 46 - Intraday download COMPLETE for GC-201412-NYMEX. Completion time: 20s | 2014-08-18 13:21:01
Real-time Intraday chart data file updates started for GC-201412-NYMEX | 2014-08-18 13:21:01

HD Request # 47 - Downloading Intraday chart data for ESTX50-201409-DTB to the file ESTX50-201409-DTB.scid. Service: eurex | 2014-08-18 13:21:01
HD Request # 47 - Download start Date-Time: 2014-08-18 13:14:21.0 | 2014-08-18 13:21:01
HD Request # 47 - Using server: scdf2.sierracharts.com port 10149 | 2014-08-18 13:21:01
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-08-18 13:21:01

[2014-08-18 16:08:09]
Sierra Chart Engineering - Posts: 104368
It looks like a firewall is blocking the connection on your side to the data server.

Refer to the documentation here:
https://www.sierrachart.com/index.php?page=doc/helpdetails41.html

The servers are running fine without any problems.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-18 16:08:27
[2014-08-18 16:31:39]
User59879 - Posts: 66
yep - is working fine now, probably a little joke from my provider.

Sorry for the trouble, thx.

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