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Date/Time: Mon, 17 Jun 2024 08:02:13 +0000



Trade Activity Log No Longer Showing Trades AT ALL

View Count: 149

[2024-04-29 13:44:23]
User450463 - Posts: 119
Update to latest version 2632. Trade activity log no longer shows any activity. Using IBKR. Double checked that I was using All Symbols, Non-Sim and the correct display dates. IBKR shows that I made the trades,
Sierra shows nothing. Even if I change the display date back an entire month (I made dozens of trades) Sierra still shows nothing.
[2024-04-29 14:16:58]
User450463 - Posts: 119
Attaching Trade Service Log.
Private File
[2024-04-29 14:30:54]
Sierra_Chart Engineering - Posts: 14943
Can you show us a screenshot of the Trade >> Trade Activity Log >> DisplaySettings window, showing how the settings are set.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-29 14:31:04
[2024-04-29 15:03:41]
User450463 - Posts: 119
Adding Display Settings.

I haven't changed these in two years, just for the record.
Private File
[2024-04-29 15:45:34]
Sierra_Chart Engineering - Posts: 14943
Reselect the Symbol. The particular symbol selected is no longer supported. It needs to be exactly in this case: "All Symbols".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-29 15:46:00
[2024-04-29 15:50:32]
User450463 - Posts: 119
That did it. For what it's worth, All Symbols Non-Sim was still in the dropdown when I went to select "All Symbols".

Thanks
[2024-04-29 15:52:29]
Sierra_Chart Engineering - Posts: 14943
Ok we see why that happens. Next time you reopen the window if it is not already set to that symbol, it will not be listed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-29 15:52:40

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