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Date/Time: Mon, 17 Jun 2024 06:54:07 +0000



Unable to get options/spreads data for products

View Count: 104

[2024-04-29 09:42:33]
User815436 - Posts: 13
Hello,

I have been trying to get spreads data in Sierra Charts but every time I click on "Get Options/Get Spreads" button in "Find Symbol" section, I get the following response attached in the screenshot of the message log.

Regards
imageerrordataSC.PNG / V - Attached On 2024-04-29 09:41:22 UTC - Size: 44.32 KB - 26 views
[2024-04-29 12:22:00]
Sierra_Chart Engineering - Posts: 14941
To resolve this, update Sierra Chart to the current version following these instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-29 12:22:06]
User815436 - Posts: 13
The issue has been resolved.

Thanks

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