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Date/Time: Mon, 17 Jun 2024 06:26:24 +0000



Cannot activate Trial

View Count: 99

[2024-04-29 09:05:57]
TradMay - Posts: 1
I cannot activate trial. I get this message "Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."}

Although I never received any sms. I need more trial time, because I am learning until I will be ready to purchase any packaged.


Please support staff activate/extend my trial as long as possible.


Thank you in advance.
[2024-04-29 13:55:28]
Sierra_Chart Engineering - Posts: 14941
Your account has been activated and the usage time extended if necessary.

If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu.

To get started with Sierra Chart, follow the Sierra Chart setup instructions here:
Sierra Chart Setup Instructions 1

After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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