Home >> Support Board

Support Board

Date/Time: Tue, 07 May 2024 14:51:53 +0000

How to Post a Message for Support

SIM trading not working

View Count: 137

[2024-04-24 17:48:10] #1 [Go To First Post]
User143341 - Posts: 9
I can enter a trade position on the DOM, but it is not executed.

[2024-04-24 17:48:54] #2 [Go To First Post]
John - SC Support - Posts: 31427
We need more information. What exactly is occurring? Are you using the built-in Simulation Mode, or are you using the "Simulated Futures Trading Service"? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-30 11:35:40] #3 [Go To First Post]
User143341 - Posts: 9
What exactly is occurring? Are you using the built-in Simulation Mode, or are you using the "Simulated Futures Trading Service"? WHERE DO I FIND THAT INFORMATION?

[2024-04-30 11:39:19] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14256
Is Trade >> Trade Simulation Mode On enabled/checked, on the menu? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-30 11:39:29

[2024-04-30 11:52:27] #5 [Go To First Post]
User143341 - Posts: 9
YES, sim trade enabled

[2024-04-30 12:19:57] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 14256
When you submit an order, what is the Status of the order in Trade >> Trade Orders Window? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-01 12:39:28] #7 [Go To First Post]
User143341 - Posts: 9
the order is "held"

[2024-05-01 15:13:37] #8 [Go To First Post]
John - SC Support - Posts: 31427
You need to change the "Time in Force" to either "Day" or "Good Til Cancelled". Refer to the following: Basic Trading and the Trade Window: Main >> TimeInForce (Time in Force): For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-02 12:04:14] #9 [Go To First Post]
User143341 - Posts: 9
Thank you for your help!!

To post a message in this thread, you need to log in with your Sierra Chart account: