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Date/Time: Wed, 15 May 2024 09:34:06 +0000



Error in operation non-sim

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[2024-04-22 18:33:04]
User40969 - Posts: 1
2024-04-22 07:45:46.027 | Order update (Order reject). Info: Non-simulated Trade Account (xxxxx) cannot be used with Trade Simulation Mode. Internal Order ID: 102. Service Order ID: (none). Symbol: MGCM24_FUT_CME.
[2024-04-22 18:35:08]
John - SC Support - Posts: 31627
You are trying to send an order to your live account, but you have "Trade >> Trade Simulation Mode Enabled" enabled. Select "Trade >> Trade Simulation Mode" and make sure there is NOT a checkmark next to it, this will indicate you are in live trading mode. Refer to the following:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-22 19:03:42]
Sierra_Chart Engineering - Posts: 14353
Make sure Trade Simulation Mode is disabled, both in the main instance of Sierra Chart and the sub instance. Both instances.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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