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Date/Time: Fri, 03 May 2024 09:30:12 +0000

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Not showing (sometimes it shows up) order fills, entery and stop

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[2024-04-19 17:38:55] #1 [Go To First Post]
User934246 - Posts: 10
Hello John, Thank you for your quick reply. At the moment I can see my order fills in Sim and I will continuing back testing in Sim until it accursed again. But, I have noticed executing today the order fills are visible at an other Chartbook then the one I am executing from. The Chartbook where I am executing with is "ES overnight" (not visible) and they are visible in "Sp500trade2". Maybe I am missing something here. I send you the screenshots that I made. Thank you for your time, Have a nice day.


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[2024-04-19 17:40:34] #2 [Go To First Post]
John - SC Support - Posts: 31334
From the images you are showing, we have to assume that you are referring to the Order Fills. Refer to the following for information on how to view Order Fills: Chart Trading and the Chart DOM: Displaying Order Fills on the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-22 11:25:16] #3 [Go To First Post]
User934246 - Posts: 10
Hello John, Thank you for your reply. I went thru the setting again that you have sent me. The symbols (checked) are on every chart and chartbook the same (I trade only one Market at the moment). I sent you screenshots of the setting. I can sent you only 3 screenshots but, they are all the as in other of my charts and chartbooks. (I don't think this is a mater of settings. I hope it was :)) Today the order fills appear in the footprint chart but, without stop loss or limit stop (Screenshot 989). In the other Chartbook the order fills are still visible and working like before. I have explained that in previous message. This weekend I was backtesting in Sim and the order fills are visible and working fine. Thank you for your time and effort.


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[2024-04-22 15:46:44] #4 [Go To First Post]
John - SC Support - Posts: 31334
It now looks like you are referring to your Order and Position lines. In this case, most likely what you are seeing in your Numbers Bars chart is simply that the price of the Target and Stop is beyond the scale of the chart. The Numbers Bars chart is typically very scaled in so you can read the numbers, therefore it is most likely that the Target and Stop are just outside of the view. Change your scaling to see if you can view the location of these items. And make sure you look to price where they are to be displayed. The general information for viewing Orders and Positions is the following: Chart Trading and the Chart DOM: Viewing Orders and Trade Position on the Chart / Trade DOM For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-29 19:22:56] #5 [Go To First Post]
User934246 - Posts: 10
Hello, I have still the same issue and that makes trading not easier. Can you or have you any idea I can try to do to solve this issue? I am probably not the only one that have this kind of bugs. It would be kind to receive a response. Kind Regards

[2024-04-30 13:26:42] #6 [Go To First Post]
John - SC Support - Posts: 31334
We need to know if you are referring to your order and position lines or the order fills? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-05-02 18:56:41] #7 [Go To First Post]
User934246 - Posts: 10
Hello John, I have solved the problem. I rebuild my chartbooks from scratch and don't have any issues anymore. For me you can close the ticket. Thank you for your time and effort. Kind regards,

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