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Date/Time: Fri, 03 May 2024 11:35:50 +0000



Cannot delete trade sim activity

View Count: 80

[2024-04-19 14:20:26]
cesium - Posts: 39
delete option for sim trade in activity log is greyed out, it has worked before but im not sure what the issue is
[2024-04-19 16:41:51]
John - SC Support - Posts: 31334
We are not seeing an issue with this. What are the exact steps you are taking, including what page you are on and how and what delete option you are trying to use.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-19 16:45:09]
cesium - Posts: 39
trade -> trade activity log -> display settings -> select trade account -> apply all ok -> highlight entry i wish to delete -> edit -> delete trade activity entry is grey and not clickable

I see theres an update related to a few activity log updates, I am on version 2619 rev49631, do i need to update to resolve the issue?

thank you
Date Time Of Last Edit: 2024-04-19 16:45:26
[2024-04-19 17:15:12]
John - SC Support - Posts: 31334
There have been a number of changes to the Trade Activity Log recently, among other items, so we definitely recommend updating at this time.

Just be aware that in the new Trade Activity Log, the controls are accessed by selecting "DisplaySettings" from the menu at the top. Refer to the following:
Trade Activity Log: Notes About New Trade Activity Log Window
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-04-19 18:15:36]
Sierra_Chart Engineering - Posts: 14190
This is because you have to select the Trade Activity tab at the top:
trade -> trade activity log -> display settings -> select trade account -> apply all ok -> highlight entry i wish to delete -> edit -> delete trade activity entry is grey and not clickable

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-19 18:15:50

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