Home >> Support Board

Support Board

Date/Time: Wed, 01 May 2024 02:15:58 +0000

How to Post a Message for Support

Not finding my live account

View Count: 61

[2024-04-09 11:11:53] #1 [Go To First Post]
User396400 - Posts: 6
Ive had to set-up sierra again on a new device. Now when I change from sim to live trading it does not show my account number in the trade window and it does not show any info in my account balance. Seems like the link between sierra and broker is not completed? What can I do? Im using APM futures as broker. Denali/Eurex

[2024-04-09 14:37:58] #2 [Go To First Post]
John - SC Support - Posts: 31240
We assume you are using CQG for your order routing with AMP. If this is correct, then go through the Setup Instructions at the following link to connect that instance to your AMP account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: