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Date/Time: Tue, 30 Apr 2024 23:11:45 +0000

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Missing data, consistently

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[2024-04-08 19:52:51] #1 [Go To First Post]
User889351 - Posts: 4
Hi, I consistently get missing trade data. On a 1 trade/bar chart, I have no data for one hour. I have tried connecting/re-connecting to data feed, I have tried deleting and reloading data; nothing works. This is not the first time this happened, this is a reoccurring problem. Attaching most recent example. Please advise. Thanks.


Screenshot 2024-04-06 002630.png / V - Attached On 2024-04-08 19:52:45 UTC - Size: 59.65 KB - 21 views

[2024-04-08 19:53:17] #2 [Go To First Post]
John - SC Support - Posts: 31240
The next time this occurs we would need to see your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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