Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 23:46:16 +0000



[Programming Help] - it says historical download complete all the time several times

View Count: 98

[2024-04-01 22:12:12]
Jerra01 - Posts: 5
I am with TopStep I have tried everything I have talked to TopStep support they could not help me we have redone the chart book I have logged in again the server I have translated symbols to current service does not work with the VWAP I saw that the price moves but it always remains historical download complete say
Date Time Of Last Edit: 2024-04-02 05:16:28
imageSchermafbeelding 2024-04-01 153448.png / V - Attached On 2024-04-01 22:05:06 UTC - Size: 1.03 MB - 22 views
imageSchermafbeelding 2024-04-01 143352.png / V - Attached On 2024-04-01 22:05:18 UTC - Size: 172.48 KB - 17 views
imageSchermafbeelding 2024-04-01 172504.png / V - Attached On 2024-04-01 22:05:41 UTC - Size: 675.39 KB - 20 views
[2024-04-02 20:27:46]
Sierra_Chart Engineering - Posts: 14146
We see you are using Rithmic data. There are going to be issues using Rithmic data. You need to use the Denali Data Feed. Refer to:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account