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Date/Time: Thu, 02 May 2024 09:22:40 +0000

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Telegram not relaying chat messages

View Count: 141

[2024-04-01 20:10:48] #1 [Go To First Post]
mattvk - Posts: 32
Alerts and chat messages are functioning as expected within the SC chat window between systems, but are not being sent to Telegram. Issue started sometime after 13:30:00 EST today.

[2024-04-01 20:42:40] #2 [Go To First Post]
darkfox32 - Posts: 1
Experiencing same issue.

[2024-04-01 21:29:30] #3 [Go To First Post]
Berliner JFK - Posts: 43
I'm also having the same problem. edit my messages started working again sometime before 6:00PM EST Date Time Of Last Edit: 2024-04-01 22:01:55*

[2024-04-01 22:06:24] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We apologize for this issue. This was unexpected. Update Sierra Chart to the latest prerelease: Software Download: Fast Update And then select the chat you use for alerts on the left side of the Chat Window. Select Commands >> Edit Chat. There are two Relay to Telegram options at the bottom of that settings window. Set them both to Yes and press OK. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-01 23:35:30] #5 [Go To First Post]
Berliner JFK - Posts: 43
Thank you! Updated to 2626 and set both Telegram options to Yes. Clicked OK and reopened Commands >> Edit Chat to check and the second option was switched back to No. The behavior is repeatable and I'm assuming it's not supposed to do this. FWIW the Telegram alerts began working again before the update, and still are.

[2024-04-01 23:45:46] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We are checking on this inconsistency. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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