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Date/Time: Thu, 02 May 2024 03:45:53 +0000

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TETON Order Routing: WTI Futures

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[2024-04-01 16:52:45] #1 [Go To First Post]
Gradient - Posts: 41
Hi, I've been experiencing issues executing orders for WTI futures specifically the QM contract. There are no error messages. The order simply won't get placed. I spoke to my broker last week who stated that they were looking into it. However, today they mentioned to reach out to you all as they found no issues on their end. Please advise.

[2024-04-01 17:36:29] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We are checking on this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-01 17:36:34

[2024-04-01 17:41:39] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
We will be able to resolve this at the end of the day today. We need to load the margins for QM. The CME has been removing margins from the file we normally use probably related to span 2. We need to know who the clearing firm is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-01 17:43:22] #4 [Go To First Post]
Gradient - Posts: 41
Ok thanks. AMP Futures.

[2024-04-01 22:31:48] #5 [Go To First Post]
Sierra_Chart Engineering - Posts: 14173
This is now resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-04-02 12:26:30] #6 [Go To First Post]
Gradient - Posts: 41
Thanks

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