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Date/Time: Tue, 07 May 2024 17:50:52 +0000



Using Chat for Remote Alert Notifications

View Count: 107

[2024-04-01 05:32:50]
user8888 - Posts: 159
GM,
I?m trying this, following the instructions in:

Chat and Communications Platform: Using Chat for Remote Alert Notifications

but I'm stuck in step 6, since no group is created after step 5.

(6. The group will be created and listed in the list of chats on the left of the Chat Window. At this point, only you are the member and it is your own private chat. Whatever messages you send, are seen by no one else but yourself.)

I've tried several times.

Thanks.
[2024-04-01 05:59:22]
Sierra_Chart Engineering - Posts: 14259
Try again, and look at the Window >> Message Log and see if there is any error message after you press OK from the Chat Group settings window. If there is any message related to the operation, provide that here. Just copy the text with Edit >> Copy Selection and paste it here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-01 06:00:20
[2024-04-01 06:24:31]
user8888 - Posts: 159
You were right:


2024-04-01 07:19:21.930 | Chat: Chat name must be at least 5 characters. Chat not created.
2024-04-01 07:19:51.766 | Chat: Chat name must be at least 5 characters. Chat not created.
2024-04-01 07:21:16.086 | Chat | Received create chat group response | GroupName=******, UniqueChatIdentifier=***, PeerUserIdentifier=0, ErrorText=


I was trying to create a group with only 3 characters

Now proceeding to step 6 ...

Thanks
[2024-04-01 06:41:52]
Sierra_Chart Engineering - Posts: 14259
Ok very good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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