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Date/Time: Thu, 28 Mar 2024 14:01:26 +0000



HD Request # 3 | Error downloading historical Intraday data for F.US.ENQU14. Historical data lo

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[2014-08-12 20:56:27]
AC97863 - Posts: 2
Impossible to download historic on intraday chart, I have already try all of this method : Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart and i have try to change the port with 80.

I do not know what to do?

I have already uninstall and re-install

Socket (1148) | Connected. | 2014-08-12 19:22:52
HD Request # 3 | Sending historical data logon request message. | 2014-08-12 19:22:52
HD Request # 3 | Error downloading historical Intraday data for F.US.ENQU14. Historical data logon error: Invalid/missing data for service code: ampcqg | 2014-08-12 19:22:53
Socket (1148) | Shutdown and closed. | 2014-08-12 19:22:53
The network socket for historical data has been closed. | 2014-08-12 19:22:53
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ENQU14 | 2014-08-12 19:22:53
HD Request # 3 | Receiving Intraday data for F.US.ENQU14 starting at 2014-08-12 19:22:45 | 2014-08-12 19:22:53
HD Request # 3 | Timestamp of first Intraday data file record written: 2014-08-12 19:22:45 | 2014-08-12 19:22:53
Added 6 Time and Sales records to Intraday data file for F.US.ENQU14 after download. | 2014-08-12 19:22:53
HD Request # 3 | Intraday download COMPLETE for F.US.ENQU14. Completion time: 1s | 2014-08-12 19:22:53
Real-time Intraday chart data file updates started for F.US.ENQU14 | 2014-08-12 19:22:53

Date Time Of Last Edit: 2014-08-12 22:02:29
[2014-08-12 21:08:48]
AC97863 - Posts: 2
And i have try that's already http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
[2014-08-12 22:01:06]
Sierra Chart Engineering - Posts: 104368
This problem is now resolved.

Go to the Intraday chart that does not have complete data and select Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-12 22:01:19

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