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Date/Time: Fri, 03 May 2024 01:12:15 +0000



Account delayed

View Count: 113

[2024-03-29 11:59:02]
User747205 - Posts: 2
Hello,
My account is delayed,
I don't understand why.
Can you help me?
Best regard.
[2024-03-29 14:19:30]
John - SC Support - Posts: 31334
You are setup to get real-time data from us for EUREX. Any other data would either be our Delayed Streaming Data, or it would be coming from your trading service (which one depends on how you are setup).

Keep in mind that EUREX is closed today (Friday March 29, 2024) and on Monday (April 1, 2024) for the Easter holidays. Therefore, there is nothing we can do until the market opens again on Tuesday.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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