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Date/Time: Thu, 02 May 2024 03:11:42 +0000



Trading Evaluator - ESm24 Symbol not found in margin data.

View Count: 147

[2024-03-28 11:49:00]
__Kai__ - Posts: 14
Dear support team,

today I get an error message in the Trade Service Log 'Trading Evaluator (Order rejected). Info. Trade Order Error - ESM24 Symbol not found in margin data'. In consequence I can't place any trades.

Yesterday everything was perfectly fine.

Please help.

Thank you.
[2024-03-28 13:43:10]
User891104 - Posts: 1
Having the same exact issue! Same symbol, on trading evaluator. Also not working for NQ
[2024-03-28 13:51:22]
User385631 - Posts: 4
Me too! Same problem, please would someone from support look into this asap.
[2024-03-28 15:16:37]
John - SC Support - Posts: 31293
This is being looked into.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-28 15:28:25]
John - SC Support - Posts: 31293
This has been fixed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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