Support Board
Date/Time: Sat, 01 Nov 2025 13:13:17 +0000
Trading Evaluator - ESm24 Symbol not found in margin data.
View Count: 474
| [2024-03-28 11:49:00] |
| __Kai__ - Posts: 15 |
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Dear support team, today I get an error message in the Trade Service Log 'Trading Evaluator (Order rejected). Info. Trade Order Error - ESM24 Symbol not found in margin data'. In consequence I can't place any trades. Yesterday everything was perfectly fine. Please help. Thank you. |
| [2024-03-28 13:43:10] |
| User891104 - Posts: 1 |
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Having the same exact issue! Same symbol, on trading evaluator. Also not working for NQ
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| [2024-03-28 13:51:22] |
| User385631 - Posts: 4 |
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Me too! Same problem, please would someone from support look into this asap.
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| [2024-03-28 15:16:37] |
| John - SC Support - Posts: 42699 |
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This is being looked into.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-28 15:28:25] |
| John - SC Support - Posts: 42699 |
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This has been fixed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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