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Date/Time: Mon, 29 Apr 2024 12:20:58 +0000



Issue sending order to interactive brokers

View Count: 91

[2024-03-26 12:46:09]
UserAR - Posts: 59
Some symbols are not sending orders to IB while others are. I've updated my symbol settings and turned off 'use custom symbol settings'

example (this does not allow me to send an order)
quote symbol: SMCI_MBO
trade symbol: SMCI-STK-SMARKT-USD

Other symbols using the same format do work fine. Examples that work: SPY, NVDA

Any suggestion on how to fix this? Thanks
[2024-03-26 12:55:04]
User584084 - Posts: 236
SMCI-STK-SMARKT-USD

Is that a typo, should be SMART not SMARKT? You can try SMCI-STK-SMART/NASDAQ-USD for the trade symbol also.
[2024-03-26 13:15:57]
UserAR - Posts: 59
Yes, that was a typo :) I tried your suggestion and it does work. The issue then is when I use the same chart and switch between symbols where some are on Nasdaq and some on NYSE.
[2024-03-26 13:48:52]
User584084 - Posts: 236
I would duplicate the chart or chartbook and use 1 for Nasdaq symbols and 1 for NYSE symbols.
[2024-03-27 01:03:57]
Sierra_Chart Engineering - Posts: 14126
The order may be accepted by TWS but maybe the Position is not being displayed in the chart due to symbol differences:
Interactive Brokers Trading Service: Symbol Differences for Positions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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