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Date/Time: Mon, 29 Apr 2024 04:50:45 +0000

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Connection error message

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[2024-03-25 14:18:26] #1 [Go To First Post]
shire - Posts: 6
Hello when I login my sierra chart system gives the following error message: connection error message from service: CQG WebAPI Login unsuccessful. Server message: Trade routing is not available now. Contact customer support for assistance. I've uploaded a screenshot of the error message as well.


Screenshot 2024-03-23 085636.png / V - Attached On 2024-03-25 14:18:20 UTC - Size: 53.49 KB - 26 views

[2024-03-25 14:18:38] #2 [Go To First Post]
John - SC Support - Posts: 31159
Refer to item #11 at the following link: CQG Trading Platform Service: Common Error Messages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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