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Date/Time: Sat, 27 Apr 2024 23:48:51 +0000



Activating the free trial problem.

View Count: 86

[2024-03-23 13:19:00]
User316169 - Posts: 1
Hi,

I recently created my account and encountered an issue while attempting to activate the 15-day trial. When I initially tried to activate it, I did not receive any SMS. On my next attempt, I received the following error message:

{"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."}

I'm in need of assistance to resolve this matter.

Best regards,
[2024-03-24 14:48:07]
John - SC Support - Posts: 31159
We have activated the trial for your account.
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