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Date/Time: Fri, 26 Apr 2024 03:53:48 +0000



Just purchased package 2

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[2014-08-10 18:09:39]
bwalks123 - Posts: 122
Hello,

I just purchased package 2 and attempting to connect my demo acct with brokers (Trade Futures 4 Less) simulated CTS data feed but SC message log says "your current package does not support this function"? any help would be fantastic.

Thanks
[2014-08-10 19:54:10]
Sierra Chart Engineering - Posts: 104368
Service Package 2 only works with Bitcoin services.

Your Service Package has been changed to 1 and the usage time has been adjusted.

Current Usage Time Ending Date:   (YYYY-MM-DD) 2014-08-24 23:59:59 GMT

Restart Sierra Chart and you will be able to connect now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-11 12:39:35]
bwalks123 - Posts: 122
Unfortunately it is still not working. I believe my demo acct requires activation, I am receiving that message on start up I think because my demo acct and password are different then my original acct and password I used to pay for the package? Novice SierraCharts user so not sure. My demo credentials received from my broker are below. Appreciate the help.

Date Time Of Last Edit: 2014-08-11 16:35:06
[2014-08-11 12:47:32]
bwalks123 - Posts: 122
apologize for the confusion, I just figure it all out.

Thanks
[2014-08-11 16:36:06]
Sierra Chart Engineering - Posts: 104368
Let us know if you need more help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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