Home >> Support Board

Support Board

Date/Time: Mon, 29 Apr 2024 15:43:00 +0000

How to Post a Message for Support

Activating free trial run

View Count: 169

[2024-03-06 13:11:16] #1 [Go To First Post]
User799490 - Posts: 2
I am struggling to activate trial run due SMS error message. cannot receive SMS code as exceeded number of attempts.

[2024-03-06 18:28:40] #2 [Go To First Post]
John - SC Support - Posts: 31162
We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-06 19:02:18] #3 [Go To First Post]
rowilson78 - Posts: 1
I am not able to activate trial run due to SMS error message and I have exceeded the number of attempts.

[2024-03-06 19:21:55] #4 [Go To First Post]
John - SC Support - Posts: 31162
rowilson78: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-07 18:44:02] #5 [Go To First Post]
User799490 - Posts: 2
Thank you very much.

[2024-03-09 01:48:53] #6 [Go To First Post]
User285824 - Posts: 1
I also could not activate the trial with the same issue as above.

[2024-03-11 15:50:35] #7 [Go To First Post]
John - SC Support - Posts: 31162
User285824: You have already used your Trial time. If you wish to continue to use Sierra Chart, then you will need to use one of the paid packages. Refer to the information at the following link: Description of Service Packages and Pricing: Packages Also refer to the instructions for how to pay for and activate a package at the following link: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: