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How to Post a Message for Support

unable to connect

View Count: 1134

[2014-08-07 03:44:00] #1 [Go To First Post]
User53196 - Posts: 13
i simply cannot connect. it tries but no cigar

[2014-08-07 04:26:34] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We see you are using Interactive Brokers. Refer to step 22 here about this: http://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-07 12:08:33] #3 [Go To First Post]
User53196 - Posts: 13
All the setting were still in place as per your instructions. the log imply says attempting to connect in 5 seconds over and over. I have closed app and reopened. simply in a loop

[2014-08-07 16:16:12] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-07 17:13:29] #5 [Go To First Post]
User53196 - Posts: 13
Software version: 1154 \| 2014-08-07 11:02:40 Usage end date: 2014-08-16 \| 2014-08-07 11:02:40 Enabled for: Advanced Features. \| 2014-08-07 11:02:40 Enabled for: Advanced Features 2. \| 2014-08-07 11:02:40 Enabled for: Sierra Chart Historical Data Service. \| 2014-08-07 11:02:40 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-08-07 11:02:40 Active service: myTrack \| 2014-08-07 11:02:40 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-08-07 11:02:40 2014-08-07 11:02:40 Local computer clock time \| 2014-08-07 11:02:40 2014-08-07 17:02:40 GMT time \| 2014-08-07 11:02:40 2014-08-07 11:02:40 Time zone adjusted time \| 2014-08-07 11:02:40 Time difference to server time: 1 seconds. \| 2014-08-07 11:02:40 Program path: C:\SierraChart\ \| 2014-08-07 11:02:40 Data Files path: C:\SierraChart\Data\ \| 2014-08-07 11:02:40 OS Version Number: 6.1 \| 2014-08-07 11:02:40 Checking for new symbol settings for mt \| 2014-08-07 11:02:40 Symbol settings are up-to-date for mt \| 2014-08-07 11:02:41 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:02:45 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:02:45 Socket (1996) - Connected. \| 2014-08-07 11:02:46 Waiting for acceptance... \| 2014-08-07 11:02:46 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:02:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:02:46 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:02:46 Socket (1996) - Shutdown and closed. \| 2014-08-07 11:02:46 Disconnected from MyTrack. \| 2014-08-07 11:02:46 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:02:46 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:02:51 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:02:51 Socket (2000) - Connected. \| 2014-08-07 11:02:51 Waiting for acceptance... \| 2014-08-07 11:02:51 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:02:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:02:51 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:02:51 Socket (2000) - Shutdown and closed. \| 2014-08-07 11:02:51 Disconnected from MyTrack. \| 2014-08-07 11:02:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:02:51 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:02:56 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:02:56 Socket (1996) - Connected. \| 2014-08-07 11:02:56 Waiting for acceptance... \| 2014-08-07 11:02:56 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:02:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:02:56 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:02:56 Socket (1996) - Shutdown and closed. \| 2014-08-07 11:02:56 Disconnected from MyTrack. \| 2014-08-07 11:02:56 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:02:56 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:01 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:01 Socket (2000) - Connected. \| 2014-08-07 11:03:01 Waiting for acceptance... \| 2014-08-07 11:03:01 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:01 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:01 Socket (2000) - Shutdown and closed. \| 2014-08-07 11:03:01 Disconnected from MyTrack. \| 2014-08-07 11:03:01 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:01 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:01 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:01 Socket (1996) - Connected. \| 2014-08-07 11:03:01 Waiting for acceptance... \| 2014-08-07 11:03:01 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:01 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:01 Socket (1996) - Shutdown and closed. \| 2014-08-07 11:03:01 Disconnected from MyTrack. \| 2014-08-07 11:03:01 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:01 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:06 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:06 Socket (2000) - Connected. \| 2014-08-07 11:03:07 Waiting for acceptance... \| 2014-08-07 11:03:07 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:07 Socket (2000) - Shutdown and closed. \| 2014-08-07 11:03:07 Disconnected from MyTrack. \| 2014-08-07 11:03:07 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:07 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:12 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:12 Socket (1956) - Connected. \| 2014-08-07 11:03:12 Waiting for acceptance... \| 2014-08-07 11:03:12 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:12 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:12 Socket (1956) - Shutdown and closed. \| 2014-08-07 11:03:12 Disconnected from MyTrack. \| 2014-08-07 11:03:12 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:12 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:17 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:17 Socket (1960) - Connected. \| 2014-08-07 11:03:17 Waiting for acceptance... \| 2014-08-07 11:03:17 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:17 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:17 Socket (1960) - Shutdown and closed. \| 2014-08-07 11:03:17 Disconnected from MyTrack. \| 2014-08-07 11:03:17 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:17 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:22 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:22 Socket (1956) - Connected. \| 2014-08-07 11:03:22 Waiting for acceptance... \| 2014-08-07 11:03:22 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:22 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:22 Socket (1956) - Shutdown and closed. \| 2014-08-07 11:03:22 Disconnected from MyTrack. \| 2014-08-07 11:03:22 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:22 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:27 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:27 Socket (1960) - Connected. \| 2014-08-07 11:03:27 Waiting for acceptance... \| 2014-08-07 11:03:27 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:03:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:27 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:27 Socket (1960) - Shutdown and closed. \| 2014-08-07 11:03:27 Disconnected from MyTrack. \| 2014-08-07 11:03:27 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:27 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:32 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:32 Socket (1956) - Connected. \| 2014-08-07 11:03:32 Waiting for acceptance... \| 2014-08-07 11:03:32 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:32 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:32 Socket (1956) - Shutdown and closed. \| 2014-08-07 11:03:32 Disconnected from MyTrack. \| 2014-08-07 11:03:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:32 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:38 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:38 Socket (484) - Connected. \| 2014-08-07 11:03:38 Waiting for acceptance... \| 2014-08-07 11:03:38 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:38 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:38 Socket (484) - Shutdown and closed. \| 2014-08-07 11:03:38 Disconnected from MyTrack. \| 2014-08-07 11:03:38 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:38 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:43 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:43 Socket (1972) - Connected. \| 2014-08-07 11:03:43 Waiting for acceptance... \| 2014-08-07 11:03:43 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:43 Socket (1972) - Shutdown and closed. \| 2014-08-07 11:03:43 Disconnected from MyTrack. \| 2014-08-07 11:03:43 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:43 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:48 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:48 Socket (1212) - Connected. \| 2014-08-07 11:03:48 Waiting for acceptance... \| 2014-08-07 11:03:48 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:48 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:48 Socket (1212) - Shutdown and closed. \| 2014-08-07 11:03:48 Disconnected from MyTrack. \| 2014-08-07 11:03:48 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:48 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:53 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:53 Socket (1216) - Connected. \| 2014-08-07 11:03:53 Waiting for acceptance... \| 2014-08-07 11:03:53 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:53 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:53 Socket (1216) - Shutdown and closed. \| 2014-08-07 11:03:53 Disconnected from MyTrack. \| 2014-08-07 11:03:53 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:53 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:03:58 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:03:58 Socket (1212) - Connected. \| 2014-08-07 11:03:58 Waiting for acceptance... \| 2014-08-07 11:03:58 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:03:58 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:03:58 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:03:58 Socket (1212) - Shutdown and closed. \| 2014-08-07 11:03:58 Disconnected from MyTrack. \| 2014-08-07 11:03:58 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:03:58 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:03 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:03 Socket (1216) - Connected. \| 2014-08-07 11:04:04 Waiting for acceptance... \| 2014-08-07 11:04:04 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:04:04 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:04 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:04 Socket (1216) - Shutdown and closed. \| 2014-08-07 11:04:04 Disconnected from MyTrack. \| 2014-08-07 11:04:04 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:04 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:09 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:09 Socket (1212) - Connected. \| 2014-08-07 11:04:09 Waiting for acceptance... \| 2014-08-07 11:04:09 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:04:09 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:09 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:09 Socket (1212) - Shutdown and closed. \| 2014-08-07 11:04:09 Disconnected from MyTrack. \| 2014-08-07 11:04:09 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:09 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:14 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:14 Socket (1216) - Connected. \| 2014-08-07 11:04:14 Waiting for acceptance... \| 2014-08-07 11:04:14 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:04:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:14 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:14 Socket (1216) - Shutdown and closed. \| 2014-08-07 11:04:14 Disconnected from MyTrack. \| 2014-08-07 11:04:14 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:14 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:19 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:19 Socket (1212) - Connected. \| 2014-08-07 11:04:19 Waiting for acceptance... \| 2014-08-07 11:04:19 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:04:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:19 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:19 Socket (1212) - Shutdown and closed. \| 2014-08-07 11:04:19 Disconnected from MyTrack. \| 2014-08-07 11:04:19 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:19 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:24 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:24 Socket (968) - Connected. \| 2014-08-07 11:04:24 Waiting for acceptance... \| 2014-08-07 11:04:24 Error from MyTrack: Too many login attempts. \| 2014-08-07 11:04:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:24 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:24 Socket (968) - Shutdown and closed. \| 2014-08-07 11:04:24 Disconnected from MyTrack. \| 2014-08-07 11:04:24 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:24 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:29 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:29 Socket (968) - Connected. \| 2014-08-07 11:04:29 Waiting for acceptance... \| 2014-08-07 11:04:29 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:29 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:29 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:29 Socket (968) - Shutdown and closed. \| 2014-08-07 11:04:29 Disconnected from MyTrack. \| 2014-08-07 11:04:29 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:29 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:35 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:35 Socket (972) - Connected. \| 2014-08-07 11:04:35 Waiting for acceptance... \| 2014-08-07 11:04:35 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:35 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:35 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:35 Socket (972) - Shutdown and closed. \| 2014-08-07 11:04:35 Disconnected from MyTrack. \| 2014-08-07 11:04:35 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:35 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:40 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:40 Socket (1240) - Connected. \| 2014-08-07 11:04:40 Waiting for acceptance... \| 2014-08-07 11:04:40 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:40 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:40 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:40 Socket (1240) - Shutdown and closed. \| 2014-08-07 11:04:40 Disconnected from MyTrack. \| 2014-08-07 11:04:40 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:40 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:45 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:45 Socket (1264) - Connected. \| 2014-08-07 11:04:45 Waiting for acceptance... \| 2014-08-07 11:04:45 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:45 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:45 Socket (1264) - Shutdown and closed. \| 2014-08-07 11:04:45 Disconnected from MyTrack. \| 2014-08-07 11:04:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:45 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:50 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:50 Socket (1256) - Connected. \| 2014-08-07 11:04:50 Waiting for acceptance... \| 2014-08-07 11:04:50 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:50 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:50 Socket (1256) - Shutdown and closed. \| 2014-08-07 11:04:50 Disconnected from MyTrack. \| 2014-08-07 11:04:50 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:50 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:04:55 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:04:55 Socket (1264) - Connected. \| 2014-08-07 11:04:55 Waiting for acceptance... \| 2014-08-07 11:04:55 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:04:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:04:55 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:04:55 Socket (1264) - Shutdown and closed. \| 2014-08-07 11:04:55 Disconnected from MyTrack. \| 2014-08-07 11:04:55 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:04:55 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:05:00 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:05:00 Socket (1256) - Connected. \| 2014-08-07 11:05:00 Waiting for acceptance... \| 2014-08-07 11:05:00 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:05:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:05:01 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:05:01 Socket (1256) - Shutdown and closed. \| 2014-08-07 11:05:01 Disconnected from MyTrack. \| 2014-08-07 11:05:01 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:05:01 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:05:06 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:05:06 Socket (1256) - Connected. \| 2014-08-07 11:05:06 Waiting for acceptance... \| 2014-08-07 11:05:06 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:05:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:05:06 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:05:06 Socket (1256) - Shutdown and closed. \| 2014-08-07 11:05:06 Disconnected from MyTrack. \| 2014-08-07 11:05:06 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:05:06 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:05:11 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:05:11 Socket (968) - Connected. \| 2014-08-07 11:05:11 Waiting for acceptance... \| 2014-08-07 11:05:11 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:05:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:05:11 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:05:11 Socket (968) - Shutdown and closed. \| 2014-08-07 11:05:11 Disconnected from MyTrack. \| 2014-08-07 11:05:11 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:05:11 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:08:11 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:08:11 Socket (2000) - Connected. \| 2014-08-07 11:08:11 Waiting for acceptance... \| 2014-08-07 11:08:11 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:08:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:08:11 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:08:11 Socket (2000) - Shutdown and closed. \| 2014-08-07 11:08:11 Disconnected from MyTrack. \| 2014-08-07 11:08:11 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:08:11 Connecting to data feed server host.trackdata.com port 9983... \| 2014-08-07 11:11:11 Socket (0) - Resolved address host.trackdata.com to IP 198.6.17.31 \| 2014-08-07 11:11:11 Socket (1080) - Connected. \| 2014-08-07 11:11:11 Waiting for acceptance... \| 2014-08-07 11:11:11 Error from MyTrack: Invalid MyTrack username or password. Select File >> Data/Trade Service Settings on the menu to set them. \| 2014-08-07 11:11:11 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 11:11:11 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 11:11:11 Socket (1080) - Shutdown and closed. \| 2014-08-07 11:11:11 Disconnected from MyTrack. \| 2014-08-07 11:11:11 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 11:11:11

[2014-08-07 17:31:04] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What Data or Trading service do you want to use? Interactive Brokers? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-07 18:00:37] #7 [Go To First Post]
User53196 - Posts: 13
yes, interactive brokers

[2014-08-07 18:06:32] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You have the wrong service selected in Sierra Chart. Select Global Settings >> Data/Trade Service Settings. At the top, set the "Service" to Interactive Brokers. Press OK. Select File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-07 22:20:31] #9 [Go To First Post]
User53196 - Posts: 13
followed all the directions to the letter. closed all applications and rebooted. same thing. is there any way to restore original setting or something?

[2014-08-07 22:23:17] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Now that you have changed the Service to Interactive Brokers we need to see the Message Log again. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-07 22:23:28

[2014-08-07 22:26:12] #11 [Go To First Post]
User53196 - Posts: 13
Software version: 1154 \| 2014-08-07 16:07:12 Usage end date: 2014-08-16 \| 2014-08-07 16:07:12 Enabled for: Advanced Features. \| 2014-08-07 16:07:12 Enabled for: Advanced Features 2. \| 2014-08-07 16:07:12 Enabled for: Sierra Chart Historical Data Service. \| 2014-08-07 16:07:12 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-08-07 16:07:12 Active service: Interactive Brokers \| 2014-08-07 16:07:12 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-08-07 16:07:12 2014-08-07 16:07:12 Local computer clock time \| 2014-08-07 16:07:12 2014-08-07 22:07:12 GMT time \| 2014-08-07 16:07:12 2014-08-07 16:07:12 Time zone adjusted time \| 2014-08-07 16:07:12 Time difference to server time: 1 seconds. \| 2014-08-07 16:07:12 Program path: C:\SierraChart\ \| 2014-08-07 16:07:12 Data Files path: C:\SierraChart\Data\ \| 2014-08-07 16:07:12 OS Version Number: 6.1 \| 2014-08-07 16:07:12 Checking for new symbol settings for ib \| 2014-08-07 16:07:12 Symbol settings are up-to-date for ib \| 2014-08-07 16:07:12 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:17 Socket (1992) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:18 Socket (1992) - Shutdown and closed. \| 2014-08-07 16:07:18 Failed to connect to the data and trade server. \| 2014-08-07 16:07:18 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:18 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:18 Disconnected from IB. \| 2014-08-07 16:07:18 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:18 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:23 Socket (1984) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:24 Socket (1984) - Shutdown and closed. \| 2014-08-07 16:07:24 Failed to connect to the data and trade server. \| 2014-08-07 16:07:24 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:24 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:24 Disconnected from IB. \| 2014-08-07 16:07:24 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:24 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:29 Socket (1992) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:30 Socket (1992) - Shutdown and closed. \| 2014-08-07 16:07:30 Failed to connect to the data and trade server. \| 2014-08-07 16:07:30 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:30 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:30 Disconnected from IB. \| 2014-08-07 16:07:30 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:30 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:35 Socket (1984) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:36 Socket (1984) - Shutdown and closed. \| 2014-08-07 16:07:36 Failed to connect to the data and trade server. \| 2014-08-07 16:07:36 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:36 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:36 Disconnected from IB. \| 2014-08-07 16:07:36 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:36 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:41 Socket (1992) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:42 Socket (1992) - Shutdown and closed. \| 2014-08-07 16:07:42 Failed to connect to the data and trade server. \| 2014-08-07 16:07:42 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:42 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:42 Disconnected from IB. \| 2014-08-07 16:07:42 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:42 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:47 Socket (1976) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:48 Socket (1976) - Shutdown and closed. \| 2014-08-07 16:07:48 Failed to connect to the data and trade server. \| 2014-08-07 16:07:48 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:48 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:48 Disconnected from IB. \| 2014-08-07 16:07:48 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:48 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:07:53 Current selected Data/Trading service: Interactive Brokers \| 2014-08-07 16:07:54 Socket (1980) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:07:55 Socket (1980) - Shutdown and closed. \| 2014-08-07 16:07:55 Failed to connect to the data and trade server. \| 2014-08-07 16:07:55 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:07:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:07:55 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:07:55 Disconnected from IB. \| 2014-08-07 16:07:55 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:07:55 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:00 Socket (1976) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:01 Socket (1976) - Shutdown and closed. \| 2014-08-07 16:08:01 Failed to connect to the data and trade server. \| 2014-08-07 16:08:01 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:01 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:01 Disconnected from IB. \| 2014-08-07 16:08:01 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:01 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:06 Socket (1980) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:07 Socket (1980) - Shutdown and closed. \| 2014-08-07 16:08:07 Failed to connect to the data and trade server. \| 2014-08-07 16:08:07 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:07 Disconnected from IB. \| 2014-08-07 16:08:07 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:07 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:12 Socket (1060) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:13 Socket (1060) - Shutdown and closed. \| 2014-08-07 16:08:13 Failed to connect to the data and trade server. \| 2014-08-07 16:08:13 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:13 Disconnected from IB. \| 2014-08-07 16:08:13 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:13 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:18 Socket (1996) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:19 Socket (1996) - Shutdown and closed. \| 2014-08-07 16:08:19 Failed to connect to the data and trade server. \| 2014-08-07 16:08:19 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:19 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:19 Disconnected from IB. \| 2014-08-07 16:08:19 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:19 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:24 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:25 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:08:25 Failed to connect to the data and trade server. \| 2014-08-07 16:08:25 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:25 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:25 Disconnected from IB. \| 2014-08-07 16:08:25 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:25 Current selected Data/Trading service: Interactive Brokers \| 2014-08-07 16:08:25 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:30 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:31 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:08:31 Failed to connect to the data and trade server. \| 2014-08-07 16:08:31 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:31 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:31 Disconnected from IB. \| 2014-08-07 16:08:31 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:31 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:36 Socket (1216) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:37 Socket (1216) - Shutdown and closed. \| 2014-08-07 16:08:37 Failed to connect to the data and trade server. \| 2014-08-07 16:08:37 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:37 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:37 Disconnected from IB. \| 2014-08-07 16:08:37 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:37 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:42 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:43 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:08:43 Failed to connect to the data and trade server. \| 2014-08-07 16:08:43 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:43 Disconnected from IB. \| 2014-08-07 16:08:43 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:43 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:48 Socket (1216) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:49 Socket (1216) - Shutdown and closed. \| 2014-08-07 16:08:49 Failed to connect to the data and trade server. \| 2014-08-07 16:08:49 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:49 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:49 Disconnected from IB. \| 2014-08-07 16:08:49 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:49 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:08:54 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:08:55 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:08:55 Failed to connect to the data and trade server. \| 2014-08-07 16:08:55 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:08:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:08:55 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:08:55 Disconnected from IB. \| 2014-08-07 16:08:55 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:08:55 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:00 Socket (1216) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:01 Socket (1216) - Shutdown and closed. \| 2014-08-07 16:09:01 Failed to connect to the data and trade server. \| 2014-08-07 16:09:01 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:01 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:01 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:01 Disconnected from IB. \| 2014-08-07 16:09:01 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:01 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:06 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:07 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:09:07 Failed to connect to the data and trade server. \| 2014-08-07 16:09:07 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:07 Disconnected from IB. \| 2014-08-07 16:09:07 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:07 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:12 Socket (1156) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:13 Socket (1156) - Shutdown and closed. \| 2014-08-07 16:09:13 Failed to connect to the data and trade server. \| 2014-08-07 16:09:13 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:13 Disconnected from IB. \| 2014-08-07 16:09:13 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:13 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:18 Socket (1168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:19 Socket (1168) - Shutdown and closed. \| 2014-08-07 16:09:19 Failed to connect to the data and trade server. \| 2014-08-07 16:09:19 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:19 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:19 Disconnected from IB. \| 2014-08-07 16:09:19 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:19 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:24 Socket (1156) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:25 Socket (1156) - Shutdown and closed. \| 2014-08-07 16:09:25 Failed to connect to the data and trade server. \| 2014-08-07 16:09:25 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:25 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:25 Disconnected from IB. \| 2014-08-07 16:09:25 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:25 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:30 Socket (1168) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:31 Socket (1168) - Shutdown and closed. \| 2014-08-07 16:09:31 Failed to connect to the data and trade server. \| 2014-08-07 16:09:31 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:31 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:31 Disconnected from IB. \| 2014-08-07 16:09:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:32 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:37 Socket (1156) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:38 Socket (1156) - Shutdown and closed. \| 2014-08-07 16:09:38 Failed to connect to the data and trade server. \| 2014-08-07 16:09:38 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:38 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:38 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:38 Disconnected from IB. \| 2014-08-07 16:09:38 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:38 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:43 Socket (1036) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:44 Socket (1036) - Shutdown and closed. \| 2014-08-07 16:09:44 Failed to connect to the data and trade server. \| 2014-08-07 16:09:44 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:44 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:44 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:44 Disconnected from IB. \| 2014-08-07 16:09:44 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:44 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:49 Socket (944) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:50 Socket (944) - Shutdown and closed. \| 2014-08-07 16:09:50 Failed to connect to the data and trade server. \| 2014-08-07 16:09:50 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:50 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:50 Disconnected from IB. \| 2014-08-07 16:09:50 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:50 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:09:55 Socket (1036) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:09:56 Socket (1036) - Shutdown and closed. \| 2014-08-07 16:09:56 Failed to connect to the data and trade server. \| 2014-08-07 16:09:56 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:09:56 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:09:56 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:09:56 Disconnected from IB. \| 2014-08-07 16:09:56 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:09:56 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:10:01 Socket (944) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:10:02 Socket (944) - Shutdown and closed. \| 2014-08-07 16:10:02 Failed to connect to the data and trade server. \| 2014-08-07 16:10:02 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:10:02 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:10:02 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:10:02 Disconnected from IB. \| 2014-08-07 16:10:02 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:10:02 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:10:07 Socket (1036) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:10:08 Socket (1036) - Shutdown and closed. \| 2014-08-07 16:10:08 Failed to connect to the data and trade server. \| 2014-08-07 16:10:08 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:10:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:10:08 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:10:08 Disconnected from IB. \| 2014-08-07 16:10:08 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:10:08 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:10:13 Socket (944) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:10:14 Socket (944) - Shutdown and closed. \| 2014-08-07 16:10:14 Failed to connect to the data and trade server. \| 2014-08-07 16:10:14 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:10:14 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:10:14 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:10:14 Disconnected from IB. \| 2014-08-07 16:10:14 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:10:14 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:13:14 Socket (1292) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:13:15 Socket (1292) - Shutdown and closed. \| 2014-08-07 16:13:15 Failed to connect to the data and trade server. \| 2014-08-07 16:13:15 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:13:15 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:13:15 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:13:15 Disconnected from IB. \| 2014-08-07 16:13:15 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:13:15 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:16:15 Socket (684) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:16:16 Socket (684) - Shutdown and closed. \| 2014-08-07 16:16:16 Failed to connect to the data and trade server. \| 2014-08-07 16:16:16 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:16:16 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:16:16 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:16:16 Disconnected from IB. \| 2014-08-07 16:16:16 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:16:16 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:19:16 Socket (1036) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:19:17 Socket (1036) - Shutdown and closed. \| 2014-08-07 16:19:17 Failed to connect to the data and trade server. \| 2014-08-07 16:19:17 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:19:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:19:17 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:19:17 Disconnected from IB. \| 2014-08-07 16:19:17 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:19:17 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:22:17 Socket (1288) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:22:18 Socket (1288) - Shutdown and closed. \| 2014-08-07 16:22:18 Failed to connect to the data and trade server. \| 2014-08-07 16:22:18 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:22:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:22:18 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:22:18 Disconnected from IB. \| 2014-08-07 16:22:18 Will reconnect to the server in 3.0 minutes Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:22:18 Current selected Data/Trading service: Interactive Brokers \| 2014-08-07 16:23:20 File >> Disconnect selected. \| 2014-08-07 16:23:26 Disconnected from IB. \| 2014-08-07 16:23:26 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:28 Socket (1464) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:23:30 Socket (1464) - Shutdown and closed. \| 2014-08-07 16:23:30 Failed to connect to the data and trade server. \| 2014-08-07 16:23:30 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:23:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:23:30 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:23:30 Disconnected from IB. \| 2014-08-07 16:23:30 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:23:30 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:35 Socket (1260) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:23:36 Socket (1260) - Shutdown and closed. \| 2014-08-07 16:23:36 Failed to connect to the data and trade server. \| 2014-08-07 16:23:36 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:23:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:23:36 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:23:36 Disconnected from IB. \| 2014-08-07 16:23:36 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:23:36 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:41 Socket (1464) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:23:42 Socket (1464) - Shutdown and closed. \| 2014-08-07 16:23:42 Failed to connect to the data and trade server. \| 2014-08-07 16:23:42 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:23:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:23:42 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:23:42 Disconnected from IB. \| 2014-08-07 16:23:42 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:23:42 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:47 Socket (952) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:23:48 Socket (952) - Shutdown and closed. \| 2014-08-07 16:23:48 Failed to connect to the data and trade server. \| 2014-08-07 16:23:48 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:23:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:23:48 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:23:48 Disconnected from IB. \| 2014-08-07 16:23:48 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:23:48 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:53 Socket (1292) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:23:54 Socket (1292) - Shutdown and closed. \| 2014-08-07 16:23:54 Failed to connect to the data and trade server. \| 2014-08-07 16:23:54 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:23:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:23:54 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:23:54 Disconnected from IB. \| 2014-08-07 16:23:54 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:23:54 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:23:59 Socket (952) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:00 Socket (952) - Shutdown and closed. \| 2014-08-07 16:24:00 Failed to connect to the data and trade server. \| 2014-08-07 16:24:00 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:00 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:00 Disconnected from IB. \| 2014-08-07 16:24:00 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:00 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:05 Socket (1292) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:06 Socket (1292) - Shutdown and closed. \| 2014-08-07 16:24:06 Failed to connect to the data and trade server. \| 2014-08-07 16:24:06 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:06 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:06 Disconnected from IB. \| 2014-08-07 16:24:06 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:06 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:11 Socket (952) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:12 Socket (952) - Shutdown and closed. \| 2014-08-07 16:24:12 Failed to connect to the data and trade server. \| 2014-08-07 16:24:12 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:12 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:12 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:12 Disconnected from IB. \| 2014-08-07 16:24:12 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:12 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:17 Socket (1292) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:18 Socket (1292) - Shutdown and closed. \| 2014-08-07 16:24:18 Failed to connect to the data and trade server. \| 2014-08-07 16:24:18 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:18 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:18 Disconnected from IB. \| 2014-08-07 16:24:18 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:18 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:23 Socket (952) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:24 Socket (952) - Shutdown and closed. \| 2014-08-07 16:24:24 Failed to connect to the data and trade server. \| 2014-08-07 16:24:24 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:24 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:24 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:24 Disconnected from IB. \| 2014-08-07 16:24:24 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:24 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:29 Socket (1184) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:30 Socket (1184) - Shutdown and closed. \| 2014-08-07 16:24:30 Failed to connect to the data and trade server. \| 2014-08-07 16:24:30 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:30 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:30 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:30 Disconnected from IB. \| 2014-08-07 16:24:30 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:30 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:35 Socket (956) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:36 Socket (956) - Shutdown and closed. \| 2014-08-07 16:24:36 Failed to connect to the data and trade server. \| 2014-08-07 16:24:36 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:36 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:36 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:36 Disconnected from IB. \| 2014-08-07 16:24:36 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:36 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:41 Socket (1184) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:42 Socket (1184) - Shutdown and closed. \| 2014-08-07 16:24:42 Failed to connect to the data and trade server. \| 2014-08-07 16:24:42 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:42 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:42 Disconnected from IB. \| 2014-08-07 16:24:42 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:42 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:47 Socket (956) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:48 Socket (956) - Shutdown and closed. \| 2014-08-07 16:24:48 Failed to connect to the data and trade server. \| 2014-08-07 16:24:48 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:48 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:48 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:48 Disconnected from IB. \| 2014-08-07 16:24:48 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:48 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:53 Socket (1184) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:24:54 Socket (1184) - Shutdown and closed. \| 2014-08-07 16:24:54 Failed to connect to the data and trade server. \| 2014-08-07 16:24:54 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:24:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:24:54 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:24:54 Disconnected from IB. \| 2014-08-07 16:24:54 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:24:54 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:24:59 Socket (1996) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:00 Socket (1996) - Shutdown and closed. \| 2014-08-07 16:25:00 Failed to connect to the data and trade server. \| 2014-08-07 16:25:00 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:00 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:00 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:00 Disconnected from IB. \| 2014-08-07 16:25:00 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:00 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:05 Socket (1060) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:06 Socket (1060) - Shutdown and closed. \| 2014-08-07 16:25:06 Failed to connect to the data and trade server. \| 2014-08-07 16:25:06 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:06 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:07 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:07 Disconnected from IB. \| 2014-08-07 16:25:07 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:07 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:12 Socket (1248) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:13 Socket (1248) - Shutdown and closed. \| 2014-08-07 16:25:13 Failed to connect to the data and trade server. \| 2014-08-07 16:25:13 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:13 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:13 Disconnected from IB. \| 2014-08-07 16:25:13 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:13 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:18 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:19 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:25:19 Failed to connect to the data and trade server. \| 2014-08-07 16:25:19 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:19 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:19 Disconnected from IB. \| 2014-08-07 16:25:19 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:19 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:24 Socket (1248) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:25 Socket (1248) - Shutdown and closed. \| 2014-08-07 16:25:25 Failed to connect to the data and trade server. \| 2014-08-07 16:25:25 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:25 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:25 Disconnected from IB. \| 2014-08-07 16:25:25 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:25 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:30 Socket (1208) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:31 Socket (1208) - Shutdown and closed. \| 2014-08-07 16:25:31 Failed to connect to the data and trade server. \| 2014-08-07 16:25:31 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:31 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:31 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:31 Disconnected from IB. \| 2014-08-07 16:25:31 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:31 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:36 Socket (1248) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:37 Socket (1248) - Shutdown and closed. \| 2014-08-07 16:25:37 Failed to connect to the data and trade server. \| 2014-08-07 16:25:37 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:37 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:37 Disconnected from IB. \| 2014-08-07 16:25:37 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:37 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:42 Socket (1052) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:43 Socket (1052) - Shutdown and closed. \| 2014-08-07 16:25:43 Failed to connect to the data and trade server. \| 2014-08-07 16:25:43 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:43 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:43 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:43 Disconnected from IB. \| 2014-08-07 16:25:43 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:43 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:48 Socket (1216) - Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. \| 2014-08-07 16:25:49 Socket (1216) - Shutdown and closed. \| 2014-08-07 16:25:49 Failed to connect to the data and trade server. \| 2014-08-07 16:25:49 Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? \| 2014-08-07 16:25:49 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. \| 2014-08-07 16:25:49 To prevent further connection attempts, select 'File >> Disconnect'. \| 2014-08-07 16:25:49 Disconnected from IB. \| 2014-08-07 16:25:49 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. \| 2014-08-07 16:25:49 Interactive Brokers: Connecting to 127.0.0.1:7496 \| 2014-08-07 16:25:54

[2014-08-07 23:04:21] #12 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Is Interactive Brokers Trader Workstation running? We want you to change the port number explained at step 22 here: http://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions Step 22 is very thorough. By following those directions, you will most definitely get a connection. There must be some step you are missing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2014-08-07 23:34:57] #13 [Go To First Post]
User53196 - Posts: 13
this may be the problem. The API is disabled. Unfortunately the boxes are greyed out and I cannot enable it. any ideas or do I have to go to interactive brokers?

[2014-08-08 00:07:39] #14 [Go To First Post]
User53196 - Posts: 13
Interactive Brokers did a new "build" , whatever that is, that I had to download. Problem fixed. Sorry for your trouble. I don't know how one is supposed to know this stuff. anyways thanks

[2014-08-08 00:27:17] #15 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I don't know how one is supposed to know this stuff. anyways thanks You would not know and we would not know either. If there is some problem with the API being disabled in the TWS without any way of enabling it , then Interactive Brokers would need to help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-08 00:28:49

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