Home >> Support Board

Support Board

Date/Time: Mon, 29 Apr 2024 10:06:02 +0000

How to Post a Message for Support

Price text gone after copy chart to new chartbook.

View Count: 120

[2024-02-29 14:38:17] #1 [Go To First Post]
NotIll - Posts: 118
The prices were displayed fine on the source chart. It went grey as pictured. Ive been to graphic settings and I think the text is set to black but no change. Ive done some searching but cant seem to fix this.


Attachment Deleted. Screenshot 2024-02-29 142746.png / V - Attached On 2024-02-29 14:37:28 UTC - Size: 5.21 KB - 30 views

[2024-02-29 17:25:06] #2 [Go To First Post]
John - SC Support - Posts: 31159
Make sure you are changing the text color in the appropriate location. There are both Global and Chart specific graphics settings. Refer to the following: Graphics Settings: Using Different Color and Graphics Settings for Specific Charts Also, the color of the prices in the ladder depends on the state of the option for "Trade >> Trading Chart DOM On". When this is NOT on, then the color is set with the graphics setting for "Chart Values Scale Text Color". Otherwise, when the option is enabled, then the color is set with the graphics setting for "Chart DOM Values Scale Text". Refer to the following: Graphics Settings: Chart Values Scale Text Color Customizing Fonts, Colors, Line Styles, and Widths for Chart Trading, Chart DOM, and Trade DOM: Chart DOM Values Scale Text For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-11 13:03:15] #3 [Go To First Post]
NotIll - Posts: 118
I have the global values off at the specific chart, and chart DOM is on. the ''Chart DOM values Scale text'' is set to a black color, yet I am getting the same result.


Screenshot 2024-03-11 140215.png / V - Attached On 2024-03-11 13:02:30 UTC - Size: 40.87 KB - 23 views

[2024-03-11 18:00:03] #4 [Go To First Post]
John - SC Support - Posts: 31159
Please get us that chart by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: