Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Tue, 16 Apr 2024 05:54:35 +0000
Numbers Bars errors
View Count: 928
| [2014-08-06 17:54:05] |
| User52866 - Posts: 13 |
|
Dear All, Please see attached screen showing errors in Numbers Bars: Data were already refreshed by Delete All Data and Download 1. date - 2014-08-06 2. Time zone - Brussels +1 CET Thanks a lot |
NQ_NB.jpg| [2014-08-07 02:41:52] |
| |
|
This is expected with Interactive Brokers data. You will need to use the Sierra Chart Real-time and Historical Exchange Data Feed to solve this problem: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-07 02:42:40
|
| [2014-08-07 07:15:21] |
| User52866 - Posts: 13 |
|
I understand. I had gap in data due to expiration of SC real-time data feed, paid later but didn't "activate" again. Please confirm - if this happens (expiration of data feed due to not enough credit), do I have to "activate" SC data-feed manually after processing payment? Thanks a lot! |
| [2014-08-07 07:28:16] |
| |
|
You do have to manually reactivate the data feed after adding additional credit to your Additional Services Balance. Follow the instructions here: Sierra Chart Exchange Data Feed: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: