Support Board
Date/Time: Tue, 04 Nov 2025 15:12:59 +0000
Concurrent Connections Error Using 2 Computers x2 exchange fees paid
View Count: 459
|   [2024-02-06 10:11:29]     |  
| User659427 - Posts: 5 | 
| 
                I have paid twice the COMEX exchange fees , i need to use sierra chart with CQG WEB API login at 2 different locations, ( 1 PC and one VPS) , since last week i have tried several times without success, can any SC engineer assist me ? As i do not know what else is the issue , unless it is not possible to run 2 computers of SC with Comex Data from 2 different Computer IP locations. I will appreciate if this will be resolved for me as soon as possible Thank you Screenshot of concurrent connections Error Attached ...Thank you Kind Regards  | 
        
|   [2024-02-06 10:16:43]     |  
| Sierra_Chart Engineering - Posts: 21301 | 
| 
                You cannot do this with CQG. You have to use our Teton order routing instead of CQG: Sierra Chart Teton Futures Order Routing: Setup Instructions Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2024-02-06 11:56:27]     |  
| User659427 - Posts: 5 | 
| 
                Hello, i use AMP as my broker can you please indicate which of the options i need to select? kindly refer to attached screenshot thank you  | 
        
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|   [2024-02-06 16:32:15]     |  
| John - SC Support - Posts: 42753 | 
| 
                You would need to select "Teton (Sierra Chart)".
                 For the most reliable, advanced, and zero cost futures order routing, use the Teton service:  Sierra Chart Teton Futures Order Routing  | 
        
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