Support Board
Date/Time: Tue, 04 Nov 2025 15:13:02 +0000
Interactive broker - fills showing as error in Trade Log and not showing up
View Count: 512
| [2024-02-05 23:14:36] |
| User223674 - Posts: 8 |
|
Hi there, I'm finding some fills from IBKR / TWS are not showing up in SC. In the Trade log the same ones that are not showing up are showing OrderStatus of 'Error' Attached is a screenshot of TWS trade list - highlighted in red are the fills that are not showing up in SC. Attached are 2 screenshots of the SC trade log - the orders that are not showing up are showing an OrderStatus of 'Error'. I tried 'Refresh trade data from service' - it did not appear to change anything. I was trading using TWS to place the orders, with SC connected to the account. All seemed to sync well - orders through TWS they instantly appeared on the SC chart. When I went to exit SC later, it told me I had open positions even though in reality in TWS all positions were 0. This is because it was missing some of these fills. Any ideas what I can do to sync these up? |
 2024-02-05 17_21_37-2024-02-05 17_20_11-Main Trades-edited.png / V - Attached On 2024-02-05 23:13:48 UTC - Size: 30.46 KB - 113 views 2024-02-05 17_41_52-Trade Activity Log.png / V - Attached On 2024-02-05 23:14:01 UTC - Size: 162.54 KB - 113 views 2024-02-05 17_43_14-Trade Activity Log.png / V - Attached On 2024-02-05 23:14:08 UTC - Size: 117.07 KB - 107 views |
| [2024-02-06 15:40:04] |
| John - SC Support - Posts: 42753 |
|
To sync them up, you need to enter the order fills that were not properly picked up from Interactive Brokers. Refer to the following: Trade Activity Log: Manually Inserting Missing Order Fills And what you are seeing from Interactive Brokers is not uncommon. Refer to the following: Interactive Brokers Trading Service: Orders Entered from Trader Workstation do Not Appear in Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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