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Date/Time: Fri, 29 Mar 2024 08:30:58 +0000



Error when upgrading to latest version

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[2014-08-03 20:58:25]
BataviaTrader - Posts: 63
When upgrading from v 1154 to current version I receive this error: please find print screen attached.

Could you assist? Thank you in advance for your efforts.


imageSS01.png / V - Attached On 2014-08-03 20:57:23 UTC - Size: 37.64 KB - 316 views
Attachment Deleted.
Attachment Deleted.
[2014-08-03 21:47:50]
Sierra Chart Engineering - Posts: 104368
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-03 21:52:24]
Sierra Chart Engineering - Posts: 104368
This will be resolved in about 10 minutes. At that time select Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-03 22:26:59]
FFTrader - Posts: 180
I have a similar problem except I downloaded version 1169 directly from your website (because the error depicted above) with the new spreadsheet version and now NONE of my alerts works!? See attached capture.

What is going on and please point me back to version 1157!?

HELP!!!!!!!!!!
Date Time Of Last Edit: 2014-08-03 22:27:18
image20140803 Version 1169 update issues.PNG / V - Attached On 2014-08-03 22:25:41 UTC - Size: 131.93 KB - 291 views
[2014-08-03 22:47:19]
FFTrader - Posts: 180
Found version 1157. Re-installing my instances to this and will wait until 1169 is ready for download without a hitch.
[2014-08-03 23:08:27]
Sierra Chart Engineering - Posts: 104368
We will look into the Alert Formula error.

The solution to the problem is to use 1169 with the Old Spreadsheets. Update by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-04 01:30:32]
FFTrader - Posts: 180
Should I be concerned with new spreadsheet version as I never use spreadsheets - at least not yet?
[2014-08-04 02:07:18]
Sierra Chart Engineering - Posts: 104368
The problem with the error with Simple alerts appears to be related to the new spreadsheets. We are going to be looking into it on Monday.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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