Login Page - Create Account

Support Board


Date/Time: Wed, 24 Jul 2024 00:17:56 +0000



[Sticky] [Locked] - Notice: Historical Market Depth Data and _MBO symbols

View Count: 1180

[2024-02-02 06:12:23]
Sierra_Chart Engineering - Posts: 15556
1. We determined a problem in our historical data server program, that when the starting date of historical market depth data requested, is on a weekend, then in some cases but not always, this may result in no data being served. This could happen in the case of the NASDAQ TotalView data.

This is now resolved.

2. There is a condition, where when the historical market depth data download is complete, you may not see it automatically appear in a chart. You may have to use Chart >> Reload and Recalculate. In the circumstance where the reload did not occur, then this is now resolved. You need to update to the latest prerelease 2592 or higher.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-02-02 06:13:39

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account